passed by with a friend after lunch today and wanted to try facial since we've some spare time. I had hydrafacial and my friend got 90 mins waterful facial that suppose includes massage. my facialist is probably an amature parttime employee seem has no idea how to do a facial, with gloves on while trying to find my pressure point and wander tapping around my face. the steamer was on in the beginning but never faced me the whole time, not even cover my chest with a towel, nor a blanket for me, the table I was on is very hard with thick plastic cover on(yes no linen cover at head area), my back head hurts lying on it for the hour, and she walked in/out of the room like 4 times during the session. I finished before my friend since she had 90 mins session, so I pay for both of us while waiting for her to finish, the receptionist advised me to pay $20 tip to each facialist. my friend came out about 10 mins after me, said that her facialist told her to shorten her session from 90 mins to 60 mins(she skipped the massage part), saying because mine is 60 mins. same experience as me, her facialist doesn't seem how to do her work, this place is a joke. never repeat again and definitely...
   Read moreâď¸âď¸âď¸âď¸âď¸ A Sanctuary of Care and Excellence
Lotus MedSpa is more than a wellness destinationâitâs a sanctuary. Sue leads with grace, integrity, and a rare depth of compassion that instantly puts you at ease. Her presence is grounding, and her expertise is matched only by her genuine care for each clientâs well-being.
The entire staff reflects this same energy: professional, attentive, and deeply respectful. Every visit feels intentional, from the warm welcome to the thoughtful follow-up. Treatments are delivered with precision and heart, and the environment is always clean, calming, and energetically safe.
As someone who values emotional safety and spiritual clarity, I can say with confidence that Lotus MedSpa honors both. Sue and her team have created a space where healing, beauty, and trust coexistâand Iâm grateful to...
   Read moreOh my goodness, where I do I begin. First off the Staff here are incredible: JENNY, MICHELLE and the other lady. They are very professional, cordial and will work with you on scheduling needs or with answering questions. Chloe and the new girl are so nice and encourages you along the way so you are not afraid. SUE is the BEST. She explains the procedures in detail and answers all your questions. Also, throughout the procedure she will stop to ask if you are ok. She puts her HEART and Soul in making sure her patients are ok and this is very important to me. Thank you so so much Lotus Medical Group. God Bless...
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