Siarra's Boutique Collection — Local services in Irving

I experienced bad customer service in this store. I bought so many clothes from this store on Sunday, which one of them was for my 2 year old daughter. When I brought it home I figured it was a bit small to her so I called them and asked if I could exchange to a bigger size! They said they have the 3 day policy which I understand. When I explained them about the size being small and it wasn’t worn they said if I bring it by Wednesday they will exchange it. I drove freaking 40 mins to get there early morning on Wednesday to exchange. When I reached there the lady there said they cannot accept it!! She said the 3 day policy has already expired and she cannot take it. Why in the world they said they can take it when I called them?? I would have not gone there if they would’ve told me that over the phone when I called. And also said it has a stain on it and was missing a tag. They sold me the dress without the tag and also the dress has not been worn once. What a horrible experience I had in this store!!!! Never going back to this place again! I will be taking my business...

I am extremely disappointed and frustrated with this place. I brought a blouse for Dashain, left it for alteration because it didn’t fit me, and was told to pick it up in the evening. I trusted you and didn’t even check when I picked it up, thinking you had done your job. But on the actual day of Dashain, when I tried it on, I was shocked and furious to find out that NOTHING had been altered. You literally just handed me back the same blouse without doing a thing! This is not just a waste of money—it’s a complete breach of trust. I don’t even live in Dallas, I came here to celebrate with friends and family, and everyone recommended your place. Instead, I was left disappointed and embarrassed because of your carelessness. You didn’t even bother to check if the work was done properly before giving it back to me. This kind of negligence is unacceptable. I will never come back here, and I will make sure none of my friends or family come here either. If you cannot do your work responsibly, you should let your customers know at least and owe...

I recently purchased the bride and groom set for my Nepali wedding from SIARRA's boutique, and I couldn't be happier with my experience. The owners, Sabi and Raju, were incredibly helpful and provided the best customer service I have ever received.

From the moment I walked into the store, Sabi and Raju made me feel welcome and went above and beyond to make sure I found the perfect outfits for my special day. They were patient, attentive, and provided valuable advice and recommendations throughout the entire process.

The bride and groom set I ended up purchasing was absolutely stunning and exceeded my expectations in every way. The craftsmanship and attention to detail were second to none, and I received numerous compliments on my attire at the wedding.

I am so grateful to Sabi and Raju for their excellent customer service and for helping to make my wedding day even more special. I highly recommend SIARRA's boutique to anyone in need of wedding attire indian clothing ,nepali clothing ,cultural dress or any other...