Floral Fantasy of the Keys — Local services in Islamorada

If you want to trust that things will be taken care of, go smoothly, and that things will not be forgotten and go as discussed/planned- USE SOMEONE ELSE!! I am beyond disappointed with Floral Fantasy and extremely unhappy with the service I was provided!! For starters, they were LATE, the end aisle arrangements never arrived (were discussed, on invoice and paid for), baby’s breath requested for my hair was missing, my favorite type of greenery that I had ensured would be in the bouquets and arrangements (even double checked and ensured after they left it out of first invoice and were added back in and promised), and to top it off, red roses for the rose ceremony! All of which had been emailed, discussed several times over the phone and through email and confirmed! How many things can you mess up?! Especially when that is what they do- they are a BRIDAL FLORIST! Absolutely absurd and unacceptable. Because the rose ceremony was a big part of our ceremony, the fact that the roses were forgotten ran the whole ceremony almost 30 mins behind, and ruined the whole schedule!! The wedding planner was unable to get ahold of Floral fantasy after they left, and she had to scramble to find 2 roses… she had to end up going across the resort to the reception area and take two white roses out of our sweetheart arrangement! Not to mention the roses were supposed to be RED to set them apart and because the meaning of a red rose “I Love you”. Flowers had to be taken out of my bouquet for my hair because they forgot the baby’s breath, the grooms Boutonnière and mother’s wrist corsage were both so dinky and sparse they were like a joke. I can’t believe they even charged me for the groom’s Boutonnière ($20), it was so generic and dinky. The aisle arrangements which were paid for, invoiced, and discussed in detail, which never arrived, made things look incomplete, and now it shows in my photos and videography that we will have of our special day, forever. And because of the delay with the missing roses for the rose ceremony, we missed out on a huge portion of our photography/daylight/sunset, not to mention the reception being rushed and cut short! After speaking with with the manager and owner I was reimbursed a small amount, which was a joke considering this whole fiasco that should have never happened- it barely even covered the missing arrangements and flowers that I had already paid for!! Not to mention the half hour of photography down the drain, or that I will never get that time back from my wedding day/reception, which is priceless. This whole situation is absolutely appalling. Given how monumental and important a wedding is and how much planning and time goes into it, it is so important to make sure things are on time and correct. I trusted that things would be taken care of as discussed and listed on invoice. I never imagined such a disaster. Being a wedding florist, I can’t understand how one can make this many mistakes!!!?!? One of my highly sought after vendors, who was amazing (I won’t mention who) had told me while getting ready, after realizing they were late, that Floral Fantasy was known for being late and that they try to book too much in a day. Maybe this is why- who knows- but please be WARNED! I sure wish I would have known...

Kellen from Floral Fantasy of the Keys did an incredible job executing my vision for tropical wedding flowers. I could tell from the initial consult that she knew exactly what I had in mind for each flower arrangement. She responded very quickly to my e-mails and tailored her designs to fit my budget.

Although I sent her inspiration pictures and mock layouts of my ceremony, cocktail hour, and reception decor, I was still nervous to see what awaited me when I came down from my bridal suite. I needn’t have worried! She nailed nearly all of the details, from the flower arrangement on the ceremony chairs and arch all the way down to the cake. I was most blown away by the centerpieces on the tables and my dreamy bouquet, which was the perfect accompaniment to my beachy dress. Her team helped put together other details of the centerpieces, making it one of the most beautiful ones I’ve ever seen at a wedding.

Although I never met her in person, it felt as though she was apart of my wedding because of how stunning it all was. We ended up taking all of the flowers to our next hotel and then donating them to a rehab facility because they were too gorgeous to waste. There was just one flower arrangement that was a bit lackluster, and not quite as expected, although the rest was simply perfect.

I would recommend her without...

I don't know how to express how impressed I was with my experience with Floral Fantasy and Kellen! To be honest, I was hesitant to reach out at first because I had a small floral budget and knew I would probably be disappointed with what many florists could offer for that range. However, Kellen went above and beyond to listen to my wants, concerns, and constraints within my budget. She truly knew what I was going for and handled every detail. She was so easy to work with and thoroughly answered every question I had. A couple of days before our wedding, a man called and confirmed the details to make sure everyone was on the same page (I really appreciate that!) On the day of our wedding, our arch "magically" appeared all set up and perfect. It was just gorgeous! A few hours later, our bouquets were delivered and let me tell you.....THEY WERE INSANELY BEAUTIFUL. 10000% what I had in mind, but far exceeded my actual expectations. I was completely in awe every time I looked at them. We went on and on about how gorgeous they were! Kellen is truly talented and just amazing! Thank you for going...