United Skates Jackson (formerly Jackson Skating Center, Rollermagic) — Local services in Jackson Township

We held my son's 10th birthday here and he and his friends LOVED it. We did the "Ultimate Party."

We did booking in-person after we looked inside. We had gone to a 4th grade fun night at another location, and while we enjoyed it, the area/parking lot was a little too sketchy for us... this one was much better and less confusing.

Facilities were clean. Fun neon graffiti murals and carpeting, which look really cool under blacklight! The rink was well kept, and there was a nice big party area all the way at the end. (We were one of three birthday parties at the time, but that was no problem at all. Still plenty more room to spare for parents and kids.)

They explained very clearly what would be needed to set-up the party (ie. deposit and payment process, minimum # of guests, same-day waivers, add-ons, what you can and can't bring, etc. - for example, no ice cream cakes, as there is no freezer and it would melt by the time you sit for dessert).

A week before the party they check in with you to confirm the number of guests and any selections for add-ons. You don't have to get this perfectly, they add any additions the day of as well. (For example, I didn't know how many kids would want Skate-Mates to help them learn to skate until they arrived. We were able to add those to the bill when we settled at the close of the party. We also added the Icee pitchers.)

Day of: There is usually a line at the front to get in, but don't be discouraged! This is the best place for them to keep track of who shows up for each party, and to make sure everyone gets what they need for their complimentary rentals, etc. (It's a gigantic open space inside.) Talk to them in the front and they'll show you to your tables. Don't worry - the line will move fairly quickly for your guests when they arrive.

Guests can use the rental skates, or can bring their own skates if they want. They even have protective gear for rent too.

The party itself was great and went by quickly! Skate time, announced break for pizza, skate time, announced time for cake, arcade and/or skate time. So glad to get these guys moving and off their screens! :)

The kids loved the music and the birthday boy even got to request his favorite song from the DJ.

Logan was our host. He was great! Always friendly and obliging. Sometimes he was hard to find and he would disappear for a while, but I saw him zipping about - he was super busy with all the parties and regular patrons, so we appreciate his efforts!

We brought our own goodie bags and found that a cookie cake/cupcakes worked really well.

And then... that was that. They took care of billing and clean up. Whew! All-in-all, a great time and a whirlwind of a party. Totally worth it!

Thanks for...

I normally never do this, but since they have not reached out to me after multiple attempts here goes.... I had my sons 8th birthday party here feb 17th. I had to prepay for everything with having a guest list sent to them days before the party. In the confirmation e mail it says I can come 20 minutes before hand to set up. The day of I come 20 minutes before to set up but was told I can't come in and sent back out to the line already forming for birthday parties. I finally get in and figure out where the birthday area is. my Host a young teen goes over everything that she will be doing threw the party but then says never mind it will be to much work and hands me all the game cards and skate mate bands. for me to do.

I am then getting angry called and text from parents because they are waiting over 30 minutes in the check in line to get in with the parties. then to get over to the party area to send them back to the rental area to wait another 20 minutes to get skates because there was no one help direct anyone coming in. Then I had prepaid for 12 skate mates for my party of 14. well they over sold and 4 of my skaters did not get one. I then had 4 skaters that could not skate and ultimately ended up leaving. When I asked about this, they told me they were too busy and its not their fault they over sold even though I prepaid for them. I was no refunded or even an apology given. Nor did management ever come talk to me about this. Then at cake time the wrong cup cakes were given I was luckily able to realize this before it was too late but when she came back with the correct cup cakes asked me where her lighter was stating she left it on the table .... with the 8 year olds ..... it was never found. no additional plates were given for the cupcakes or were we checked on threw the party.

This party was not cheap with the skate mates and the pp party prices it was about $32 pp. I was VERY disappointed with how this whole party was handled. I attempted to reach out to them via e-mail and social media regarding everything that went wrong and was never responded to. I will never book a party with them again and the upset parents will not be either. very poor handling of what could be a...

Compared to what the rink used to be, it’s extremely poor. I love skating, but it’s just not as safe as it used to be. I’ll start with the skaters, there are adults on phones while skating, nobody bothers to stop them at all. they are an extreme hazard to anyone else skating, not only can they get damaged on the skating floor, but they can seriously injure someone else. Even thought they make you sign your rights away so they aren’t liable, you still have to think of you. Onto the refs, they are no longer REQUIRED to wear skates. This is a huge problem because they just walk STRAIGHT to the exits and back to the middle. For those who are skating this is extremely difficult, you will have to swerve and dodge them. But what if somebody else is in the way and you can’t? Then you have no choice but to crash into them. There is another injury that you could have avoided if the refs wore skates and slowly made their way to the exits with everyone else. This brings me to the kids, kids that fall with wheeled walkers are also extremely dangerous. It only to themselves but everyone else. These PVC pipes on wheels always go flying and it’s almost always in the middle of the skating floor. This can be solved in a couple of ways. Get rid of them and have kids just use the walls and their parents like how the old rink management had this. Have a few more adult nights per month so everyone can enjoy skating again. Have teen nights where younger kids are not allowed, certain ages only. Have some days that are for certain advancement levels. I’m not the greatest per se, but I’m much faster and precise than most. It’s the only skating rink around so if I want to go i literally have no other choice but to go. So goal is to spend as little money now. I’ve been going to that skating rink since I was a kid, and I’m 20 now. So at least 10+ years. This is horrible management, and extreme disregard for safety. I am appalled by this, there need to be changes, somebody, or their child are going to get seriously injured. This skating rink just doesn’t seem to care about that anymore, just the money in...