Amar European Grocery Store — Local services in Jacksonville

Worst customer service ever experienced. Seems we are back to the Soviet Union. When purchasing make sure your trying the items you are about to purchase. If the item is not fresh won't exchange if its not expired. Selling watermelons which are over ripe and going soft inside yes the color looks good but taste a bit sour, also wouldn't exchange. Honestly wouldn't even try to do an exchange if this would have been the first time my family is just throwing away our money. If you have a choice of coming her or Ramashka please do your self the serve of going to the better place which Amars on Phillips highway just isn't it. Also kind of funny I was asked if I was Russian before telling there isntbanything they will do. I mean does that matter or are we being prejudice here. Feels as if I would have said no I am not Russian they would have worked with us. However I was honest and was rejected. Feels as the War could have played a part in them doing whats right and what's wrong... Just incase the ownership and management doesn't know we live in America where things get done bit differently especially when you express the fact "I am tiered of throwing away money being this isn't the first time getting items which just are not good" otherwise I wouldn't have wasted my breath and time coming back in from Saint Johns. Way to...

‼️Be aware‼️ I have been a customer of this store for 12 years. I really liked this store. During each visit my purchase receipt was not less than $ 50. But today an unpleasant incident happened. My daughter accidentally dropped a pack of pearl barley, which tore and the pearl barley spilled out. The saleswoman said that she would charge me for this product. I understand that it is my fault, but in the US it is not customary to charge customers in grocery stores if they accidentally damage goods. Of course, I did not argue and paid, but I asked if her boss knew that she charges customers for accidentally damaged goods, to which she answered that these are the store rules and the boss of course knows. Over 12 years, I left several thousand dollars in this store, and today they lost their reputation for a pack of pearl barley that costs $ 1.69. I want it to be clear that this is not a question of money, but a question of attitude towards customers. I could not even imagine that you can sell your...

❗️😡😡😡❗️ The store employee slandered the customer. Your employee deceived you! I want to confirm once again that I do not deny that my child damaged the goods and I have already paid for it and have no claims against you regarding this. However, what your employee claims that my child was running around the store is a lie because my child is only 10 months old and she cannot run, walk or even stand without support! Thus, your employee deceived you and slanders my family and my child. I would prefer that she apologize for her lie. Otherwise, I will have to publish all of our correspondence with you in all Russian-language Facebook groups in the city of Jacksonville. Since I have my own YouTube channel, many Russians, Ukrainians and Moldovans in Jacksonville know me and they all know that my child still cannot even stand without support while your employee claims that she was running...