This company delivered furniture to my mother's house in a 55 and over community. The furniture was nice and a good price but the delivery truck damaged the entrance gate. The company will not provide contact information for their insurance company and are refusing to pay for the damages to the gate. The damages to the gate are more than the furniture cost! Now my elderly parents are going to have to pay for this. Shameful!!! This is not a good business practice!! **owner says delivery issues is not their problem?? Ridiculous!!! I said the furniture is nice and was a great price. BUT their delivery truck broke the gate at my parents neighborhood and they will not take responsibility! In fact, when we tried to call to get their insurance information, they refused to give it to us. They refused to give us the owners name. They refuse to give us the insurance company’s name. This is not good business practice, and this is a legitimate review. The furniture wasn’t financed. I have no idea what the owner is talking about. The furniture was paid for in full and delivered by this company!! They lie! They never gave us the...
Read moreThe absolute worst experience ever to purchase furniture! Wife purchased march 10th and by march 18th i called to get an update on delivery which was supposed to be that day. They kept giving me the run around. Never a straight answer. Never an honest answer of we don’t have your furniture just I’ll let u know when we are headed there. Finally after calling to find this answer on where my furniture is a man named Jeff answered and after some conversation he raised his voice to me that it is what it is basically. I as a business owner don’t play that game. I gave them an extra week due to wanting this furniture and yet they still had the audacity to lie again that the furniture was there but only 2 pieces. I said deliver the 2 and we will come ge the other when it gets here and they couldn’t because they lied again. Do not do business with this company. I will say i did get my money back but for some reason they wanted to keep the original purchase receipt which i did not let happen. They told my wife an answer because they knew they could take...
Read moreI had made a stop at the Ashley Outlet, store right down the road and had not been happy with any of the options available. After doing a quick search on Maps for any possible store in the area, Sarah's popped up and I thought it wouldn't hurt to check it out. I was a little skeptical at first because the outside of the building was not the most eye-catching. But from the moment I walked in I was greeted by George and he helped me with pointing out pieces and informing me about all of the pieces they had. One thing I highly appreciated is that he asked about my budget and did not try and talk me into getting something that busted through that. Super polite, super welcoming, and super accommodating. The furniture was delivered the next day and there was a ton of communication, in the morning with someone letting me know the window of when to expect the delivery, and then from the driver when they were 20 minutes away from my home. Thank you so much to you guys! I'm definitely returning...
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