Subway — Restaurant in Jacksonville

I had problems with the app (not the workers fault ofc) and my order hadn’t gone through so I had to spend a bit of time trying to sort that out, which I did in my car. The lady says “the soda machine is broken so you can only have Powerade or tea” I selected Sprite in the app and don’t like either of those so I looked around and saw the bottles and asked if I could just have a starry. She said “no, you chose the $8.99 which only gives you a cup, the bottles are an extra dollar. You saw the machine was broken when you came in.” When in fact I did not because I was more focused on trying to figure out my app. In the past, if the soda machine was broken, workers would offer me the bottle because they were aware it was out of my hands their machine was the problem and I placed my order ahead, so how would I know? I just got Powerade because I didn’t wanna deal with the argument but I recommend being friendlier to people, especially when something is not at all the customers fault. Oh and the food was old. The cucumbers were gross at the ends like it had been sitting out for a few days. There were only 3 slices of turkey across my entire footlong and barely...

I ordered curbside an hour before I picked up. My order was not received (slightly irritated but understandable) I asked can they make my order. They said I would have to pay again. I told them I already paid. Showed my email receipt and even my bank notification of the order confirmation. They told me to contact customer care (which talks in circles and nothing resolved). They refused to make my food even though I confirmed the correct address and paid order. They didn’t even have the courtesy to make my order due to their machine not pulling my order. Then I left to call again and they were rude. Like I don’t want free food, I want to food I paid for made. But I will be sure to never spend another dime with this franchise. Customer...

If you have another subway in your vicinity, go there, NOT here! We’ve dealt with this location being cheap on multiple different occasions. Me and my husband both ordered steak subs and when I tell you I don’t even think there was HALF a scoop of meat on these subs. I’m aware they used a pre portioned scoop but I don’t even think that was half full. They made the sub look somewhat full by just stuffing it with extra veggies and barely any meat. My husband and I stop by subways FREQUENTLY and we’ve never been shorted like this before. When we tried to call the store and resolve the issue their reply was “well I did it right”. We will continue to go out of the way to other locations to avoid being scammed by these...