Checkers — Restaurant in Jacksonville

I usually frequent another location but I have started using apps to get points so I decided to download the app and it gave me a BOGO any sandwich! The app even showed my closest location and I realized this one (Atlantic Blvd) was actually closer so I went there to order. The assistant manager asked me to come to the window to order so cool i pull up. I asked for the double chicken sandwiches.she tells me no i can only get the big Buford which is not what i was ordering so i point out the sticker on the window says ANY sandwich. she says sorry cant do it so I say it is fine Ill pay regular price. she then started to type the order then starts to walk away i let her know i wasn't done ordering and she threw her hand up and mumbles as she walked away and sent robin back to the window. she took my order and told me I had to have exact change to pay in cash but then actually took my 20 and cashed me out so this was just to ruffle my feathers I guess. When my food comes theres still no receipt so i ask for one and also dig out an provide $8 in change to help the next person to not have to deal with that mess and get cash from her for the change they needed. lastly i asked for the assistant managers name that had just been speaking with me and she said it was Misty so i clarified with a T she said yes and i went to write it down as Misty shouts from around the corner in a nasty aggressive tone M-I-S-T-Y like i was supposed to be intimidated by the fact she had the ability to spell her own name and the lovely lady Robin who had been pretty decent aside from not wanting to take my 20 at first did a little giggle like she was also elated Misty could spell her own name i drove off wondering why I allow myself to get lazy and go grab sandwiches when it just supports an unhealthy lifestyle and puts me in trashy situations with people who act as if they want to fight about a bogo deal they arent even going to give me like why are you so angry about a promotional discount you didnt even honor and how in the world could this be the person they chose to represent the location as an assistant manager does that mean the rest if the staff act this way regularly because the University location has always been great to me however I never went there using any app or promotional discounts so maybe that was it who knows but what I do know is I will keep some frozen chicken patties I can airfry so I wont have to even entertain going around such negative vibe for a quick bite of food Edit for response: after your response I attempted to go to that link it is giving a 404 error I have already contacted corporate so i wont chase...

Average Checkers experience at this location:

Pull into the drive thru and order your food by talking to a robot who will mess up your order now and then without you realizing it.

You pull up to the window to pay, and the employee is extremely quick to snatch your card and swipe it before handing you a drink.

The employee will then look at you and smirk before stating "pull through to the pick up line" you stare in disbelief, all you ordered was a checkerburger and a small coke, the employee does not care and holds great contempt in their heart for you. Anything to speed up their drive-thru timer.

You sigh as you pull around, observing 5 cars ahead of you in the pickup line, 5 hopeful families that falsely believe they will receive their food in a reasonable time. Fools.

After waiting in the pickup line for 30 minutes, it is finally your turn at the window. A small, hopeful smile is still on your face until the window opens and the employee sticks their head out. "You had a spicy chicken sandwich, siiiir???" You shake your head and explain that you just had a drink and a checkerburger. The employee rolls their eyes and slithers back into the claustrophobic kitchen.

10 minutes later, the employee returns to the window with a grease stained checkered bag. The employee doesn't care that you're in the driver seat, they lazily hang their arm barely out the window, giving you an obvious look of annoyance as you struggle to move over to half sit in your passenger seat to obtain your food.

Finally, after bruising your dignity and a few spots on your bottom, the employee relents and holds the food bag out a little further, allowing you to barely grab hold of it before returning to your vehicle.

As you drive away, you begin to question if this entire process was worth it, you shake these thoughts from your head, having faith that the food is hot and ready to go, after all, they made you wait 30 minutes for it.

You park in the pothole ridden parking lot next to the stare, quickly opening the cold bag of food. You sigh as you pick up the wrapped sandwhich, and it's stone cold. You unwrap the sandwhich, and a small portion of excitement still remains, but then, you see it....

Its...

Its....

A spicy chicken sandwhich.

All jokes aside, this is a terrible location, and while the story is slightly exaggerated for laughs, it's 100% the average experience.

Btw, how much ya'll wanna bet that checkers will respond to this with some generic "We should be firing on all cylinders! Send us an email and we still won't fix the problem!"...

I would give no stars if I could. This was my first time going to that checkers. The automated system for ordering was a joke. All I wanted was a order of fries & it couldn't get that right. I had to pull up & wait for the 2 vehicles in front of me to get their orders before I got to the window. When I finally got to the window I was asked what I had ordered then without a thought the young man told me to pull around to the other drive-thru. Once there I waited in line again! When I finally got to the window the woman asked me if I had ordered a chicken sandwich & drink, I told her no just a fry. After I climbed across my truck to reach out the passenger window I ask her if this was the way they always do this orders, she said yea, when we're busy. This is ridiculous to go through all this for a order of fries, I don't think I'll be coming back. She said ok & turned around & walked away. I'm glad she put 6 napkins on top of the fries because the grease soaked through 3 of them. That's the sorriest service & food I've had in a long time. I wouldn't call 2 vehicles ahead of me & one behind me being really busy! I definitely...