The Snob — Local services in Jacksonville

Our first impression of the store was not being greeted when we walked in, but instead completely ignored. After shopping for 15 minutes or so, we asked if there was a bathroom we could use quickly so we could continue shopping and not have to leave. The answer was no. Once we came back to the store to finish trying on the things we had previously picked out, we were told that they were closing soon. My friend had about 10 things that she wanted to try on, but after only trying on three and acknowledging to the sales girl that we were moving quickly because we knew what time it was, we were told that they were closed. So instead of allowing her to try the rest of her things on, the sales girl stood and waited for my friend to put her clothes back on so we would leave. Because of their terrible customer service, they potentially lost a large sale. My friend was going to purchase a pair of Chanel sunglasses and a Gucci belt but instead bought a $20 skirt. To add insult to injury, one of the sales girls was talking about a customer she liked and said out loud for us to hear, " she can stay in as long as she wants because she regularly spends a lot of money here." If I were the owner and found out that my employees were pushing paying customers out the door so the employees didn't have to stay late, I...

I frequent this store quite often, several of the times I’ve seen this same woman on her phone on what I assume to be live auctioning off some of the items.

It’s extremely disheartening, because I will hear her auctioning off and selling items right off the raw for 3-4 times the price the items cost. I’m especially upset because one of the items she “sold” for her personal gain was a purse I gifted my daughter years ago that she brought into this shop specifically with the purpose of knowing it’s easier for those less than fortunate, or can’t necessarily afford the items brand new. Because that’s what I believe the purpose of consignments or “thrift shops” are.

I love going to shop the stores for the peace, and relaxation and fun it gives, but it’s immediately taken away when someone is not there to enjoy the shop or experience but is there for their own personal gain, profiting off items people bring in to either donate or give to the store to sell. I find this very disrespectful to the community and can potentially cause a raise in price for those who frequentl this store for the services we...

I actually have shopped here for years, before it was even in the location it is today. I had a 24 hour trip to Jacksonville and planned a quick visit to the shop- but I literally just walked out of there today. The store is uncomfortably packed and unorganized. (Nice things need more room to breathe.) I accidentally knocked a bag over while trying to reach for one and it caught onto something on the other side, and the owner was displeased. I tried on a jacket and my friend was holding up a wall mirror that was leaning so I could see myself, and a speaker or router that was leaning against it tipped, and the owner said loudly, “oh, goodness!” And for any size 6 shoe wearers, they’re mixed in with size 6.5 (not marked). Overall an unpleasant shopping experience, and I walked away from a pair of Tod’s simply on principle. If you’re willing to search, and deal with snobbiness for the lower prices, maybe worth it (why I’ll give 2 stars instead of just 1) but, honestly, as I get older, it’s not. The experience changes everything. Sorry to say I won’t feel a need to come back on any...