I had a fantastic experience at Wayne’s Fine Furniture and Bedding store, and I owe a big part of it to Charlie, the wonderful salesperson who assisted me. Charlie's character and friendliness truly made my shopping experience enjoyable. Unlike many other store salespeople who can be pushy, Charlie was a breath of fresh air, patiently answering all my questions.
In addition, the exceptional dedication and respect shown by Mr. Mike, the delivery person, was also remarkable. Delivery was prompt, and Mike went above and beyond to ensure my furniture was properly set up. This level of commitment isn't something you typically find when purchasing from places like Rooms-to-Go. For example, in my last experience with RTG, the delivery team left several screws undone without saying a word. Thankfully, I didn't have to relive that negative experience with Mr. Mike on the job. It's always wonderful when people take pride in their work.
Furthermore, the reasonable prices at this store were the icing on the cake. Plus, if you can't find something on the showroom floor, they also offer a website with even more options to explore.
From my experience, in every aspect, this store's service surpasses industry giants like Lowe's, Home Depot, and Rooms To Go, setting a remarkable standard for excellence. It's now my preferred choice for furniture shopping. The combination of exceptional service, affordable options, and a warm, mom-and-pop-type experience sets this store apart from the rest.
Unlike other places where you often encounter hiccups throughout the shopping process, from browsing to purchase to delivery and setup, and where someone might drop the ball and not take accountability (often after you've paid and they have your money), this store ensured that the entire process was stress-free. I can't thank Charlie, Mr. Mike, and the entire team (working from behind the scenes) enough for streamlining the process. I'll definitely be returning and enthusiastically recommending this store to friends and family. I'm not the type of person who enjoys shopping, but you've made furniture shopping such a pleasant...
Read moreWhat a great store, and great employees! The service we received was above and beyond. Charles was great to deal with, no pressure of a typical salesman. He was friendly, kind and very knowledgeable. Charles did not push us to whats on sale like the big box stores. He really listened to our wants and needs. One of the best things is their ability to get inventory from a wide verity of manufacturers and distributers even the same as the big box stores. We weren't limited to one particular brand or manufacture which made our options limitless. My wife requested very particular things like a motion base bed that was very high bc we are tall people. We were also looking for a particular outdoor set and Charles was able to deliver 100% it's almost like he knew exactly what we were thinking. If you want a non pressure, experienced salesman who can deliver with reasonable prices I would definitely stop by and ask for Charles. We like this place so much we drove back over 2hrs just to purchase a primary bedroom set, outdoor patio set, and mattresses for our spare bedroom. I'm so glad we stopped by Waynes Furniture while we were in Jacksonville. I would definitely recommend this store and Charles to anyone looking for your...
Read moreWow, if I could give more stars, I would. Charlie is a saint. My husband and I moved to the area recently and desperately needed bedroom furniture. We called every single furniture store you could think of in the area and all of them could not deliver and assemble the same day, EXCEPT for Wayne’s Furniture. Charlie made accommodations so that this was possible. Michael unloaded our entire bedroom set on his own and assembled everything for us. This company is just amazing. They have our business forever. They have a huge selection of furniture; everything you could need in a home and more. They also do not try making you buy extra things you don’t need or up charge you on price. The staff simply wants to assist you in finding exactly what you want. Do not think twice and spend your money on not only fine furniture, but with genuinely good people. I honestly thought it was too good to be true, but they are 100% true to their word. Thank you so much to Charlie, Michael, and everyone at Wayne’s for making our new place feel like a home. Next order of business at Wayne’s: office set, bookshelf, barstools, tv stand, carpet, decor, and the list goes on! Already looking forward to a stress free shopping spree in store!...
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