The purchase of our furniture went smoothly. The lack of communication about the delivery is what kept this from 5 stars; horrendous!
We had to wait for our chairs to be delivered which we knew when we made the purchase. After the designated amount of wait time (2-3 wks) we never received a call about setting up a delivery time.
When I called the store to get an update I was told, "They have been here for about a week. We were able to get them on an earlier shipment. We tried to call you."
I told the sales manager that neither my wife nor I had received a call. There was no explanation on why we only received one alleged call. How much time might have passed had I not initiated my call?
I set the date for delivery. Again no call to confirm delivery or to let me know the delivery was on its way.
When I called on the day of delivery I was told the sales staff doesn't deal with the deliveries and I would be getting a call, sometime, by the driver on when my furniture will be delivered.
This was the worst communication I've had with a furniture store after making a purchase and setting up a delivery.
Credit to the delivery guys. They were great -...
Read moreKara was the young lady that helped us at Barry’s Furniture in Jasper, Al. She was AMAZING!! She took time to show us everything we wanted to purchase and also gave her opinion to help us chose things when we really was undecided. She showed us pictures, went over stuff that we had questions about and never did she rush us or make us feel like we was a burden to her. You could tell she really takes her job serious and her customers is her #1 goal to make happy. We will be back to see Kara whenever we feel the need to purchase anything else furniture wise. Thanks Barry’s furniture for making my house look beautiful with ya’lls amazing furniture. I highly recommend this store and Kara as your #1 sales person if you need help. I definitely give this...
Read moreI walked in this store new to the area on a recommendation, walking away from another store on bad vibes and lies. I was greeted right off. They young lady was fantastic. Told her what I was looking for and they were open and honest from jump! Which was fantastic! The sectional I wanted would be a few weeks as there were 3 or 4 of us who had ordered it! Great to know off the bat! Walked around end found some more fabulous pieces to add to my home. I was informed of all the possible choices and colors! I didn't even have to ask about delivery. This store was on top of everything! Great people and I'm extremely happy with quality in service and quality in the pieces I choose...
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