I had an extremely disappointing experience with Maria’s Furniture in Chicago. I purchased four dining chairs, and two broke almost immediately after I got them home. When I reached out to the store for help, they gave me the wrong repair parts, which didn’t fix the issue. I made four separate trips to try and resolve this, but in the end, they only offered a partial refund for two chairs.
Here’s the last message I received from the owner: “Hi Tammy, good afternoon. I spoke to my mother. The only thing I can do is give you the $150 plus your 2 chairs back. I know that’s not what you want, but it’s the best we can do for you.”
Now, I’m stuck with an incomplete dining set and no real solution. It feels like this store buys damaged furniture, makes quick, temporary repairs, and sells it hoping customers won’t notice—or that it won’t fall apart too soon.
I highly recommend avoiding this place. Save yourself the hassle, frustration, and wasted time by...
Read moreTwo of my four chairs shattered beneath me within one month of purchase. I weigh less than 140 pounds. Maria and her son were extremely rude when I let them know that the chairs are unsafe. They did not believe me despite photos and then said I could BUY new parts from the manufacturer and fix the splintered chairs myself. That wouldn’t even be possible. The chairs advertised as walnut are actually made of cheap wood and this seller does not stand by their products. Instead of a refund or exchange I was called a liar. I was nearly injured just sitting on these completely...
Read moreWas looking all over for a set of 6 rustic barstools that wouldn’t break the bank, which brought me to Maria’s. Found a mint condition set of open-box stools at less than half what the same stools were going for at big box stores. Messaged the store, they immediately replied and held them for me until I could get there the next day and buy them. They were super friendly and I loved their selection when I walked in - all very nice, stylish, modern and traditional chairs, pub tables, stools, etc at amazing prices. I plan to check their inventory regularly as I upgrade parts...
Read more