Summary: the person-to-person contacts are as superior as the mirror quality and workmanship, service is beyond reproach and pricing is more than competitive.
Mike and Damian run a tight ship of fast responses, well-thought out recommendations, working in a close time-frame and they have really good support staff - that is installers. Oh and clean! That everyone everywhere was as careful with your property as UGA. Except for new gleaming mirrors there's no sign of anyone having been in the space.
The mirrors themselves. I checked online and got the "three elements of quality mirrors": glass thickness, glass quality and quality and quantity of silvering. Damian must have laughed to himself when I trotted out these three requirements but regardless my mirrors are incredible. (Seriously my reflection looks 20lbs lighter than real life.)
Extra attention to detail was a big part of their service. As Mike initially took measurements he showed me where surfaces weren't level, giving me time to get these areas made level so the mirrors fit seamlessly. The edges of the glass are finished, unusual because they're covered with channel (thin metal frame). I mean who needs a finished edge when it's covered by metal? I do. These mirrors will be hard used and I expect that they'll last for years and no one is ever going to cut themselves on an exposed edge. Some of the mirrors have outlets cut into them and OMG Mike or someone created mirrored outlet covers for each, How expensive do these look? Oh yeah.
Pricing was excellent. Requiring over 40 mirrors ranging from about 2' square to 8' long by 3' tall be sure I shopped around. Some places charge extra to remove old mirrors. Hmmm. If I could remove them I'd probably be able to install new and wouldn't need your services, now would I? *They don't offer weird and changing discounts when told you'll think about hiring them. Maybe the other companies hire unemployed car salesmen - I can't explain it but give me your best price and we'll both be happy. *The metal channel was part of the price when others wanted $500 more. *They accommodated an installation schedule outside of their business hours. *They schlepped these mirrors up and down four levels of un-airconditioned building. *UGA told me they would provide excellent quality mirrors and you can see they did. *Service was spotless from start to finish. *Their closest competitor wanted about $10,000. UGA was over 20% less. *AND removed the old mirrors and took them away too!
My job was odd in terms of quantity and size of mirrors, and installation needs, but they aced all aspects so I know their work on everything related to glass and mirror is going to be unequaled. I look forward to hiring UGA again and again.
Painless. ...
Read moreWe have owned out home for 41 years and in all of that time, I have never dealt with such wonderful, honest people who take such pride in their work! We had gotten 2 estimates for a framless shower glass door and they were way too high and one was on a website, we were not dealing with a person. I found UGA on yelp and went to their store and Mike and Damian spent so much time with me and gave me some great ideas. They make the doors themselves on sight, using american glass and the highest quality hardware and their price just blew us away. They are master craftsman who love their job and are proud of their work. We had our bathroom totally gutted and then Damian and Rodrego installed the door and were so professional and friendly and we learned so much. My 78 inch framless glass door with brushed nickel hardware it gorgeous and I know that if any problems will arise, Damian will be back. I was leary about finding someone on Yelp but Oh my goodness!! I lucked out! Go no further! They are the best! Thank You Ultimate...
Read moreI found Ultimate Glass Art on this site with positive reviews and decided to give them a shot. I called 2 other companies for comparison and UGA was the most competitive price wise and with the best styles to choose from. Damian came out and gave me a quote and then his father came out as well and advised my tile guy to have the tile pitched a certain direction to prevent unnecessary leakage, now that's what I call attention to detail. I received a quote via email and they even gave me a $100 discount for being a new customer! Bonus!! After my tile was completed Damian came out a 3rd time for final measurements and he even matched the door handle shape to my faucet! Love these guys! The installation was on time just before Thanks Giving. I couldn't have asked for better timing! UGA did a great installation job and cleaned up after themselves very professional and courteous. Now I see why the reason for the great reviews and here is mine. I highly recommend UGA and would not hesitate to use them again!...
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