I was shopping for a gift for my dad with a friend, while I was looking at gift cards and messaging my sister an employee approached me and told me my friend wasn’t allowed to talk to others while we are shopping, I just said okay not thinking too much about it. A couple isles over, I found a couple of nice tool sets that would be perfect as a gift, while I was comparing the two, my friend who had walked off came walking toward me and I asked her which one she thought would be better and the same employee appeared and said we had to leave, my friend asked who he was and he said he is “asset prevention” I was confused on why he approached us in the first place, my friend told me she had a nice conversation with someone and after that he had started to follow her.. I told him okay, no problem, we can leave. Then I asked my friend which tool set she thought I should get so we can go and he told me that “I was not allowed to buy anything and I had to leave immediately”, I found this to be very offensive and extremely rude. I told him I was looking to buy a gift for my dad. He did not care at all. I can spend my money elsewhere, no problem, but the attitude of this young man was not okay. I asked for the number for HR and he said he didn’t know it and so I asked him if he could get it for me, because that was not okay. He radioed and I don’t know why two other people showed up and one (the manager) appeared to try to look intimidating, so I politely asked her for the number of HR and they started to give me a number, but then said actually I needed to call the store to talk to HR “Beth” and I asked for the store number and the said manager who walked up said she did not know, that’s when the other guy showed his face (he was behind us, hiding behind a shelf) and he gave me the number, however I felt extremely uncomfortable, as they had us boxed in. I said thank you for the number and turned to leave, my friend noticed all three of them were following us, they followed us from the isle we were on, all the way to the front. My friend told me that the one tall guy who had apparently been following her for a while, made her feel extremely uncomfortable and felt as if he was harassing her for no apparent reason, she turned around and took a photo of all three of them following us. After she made it very obvious that she took their photo, they scattered somewhere else. I do not appreciate the rudeness or the harassment of the employees at this...
Read moreI felt like I was in a high school instead of a store. They had some teenagers/young adults working at the front end who had no idea how to speak to the public let alone know what proper customer service was. Went to return a couple things and was prepared with my receipts and the young gentleman doing the return had completely zero energy and life in him. No greeting...as a matter of fact I greeted him first instead. He did the returns with a lot of hesitation even though I had my receipts. Nothing questionable...just needed to return a couple of small things that didn't work out, that's all.
Afterwards, I went to use the ATM that they had in the store and it wasn't dispensing cash but was instead malfunctioning. I asked the young self check-out cashier for help and sadly he was no better. He started rattling off about how this is out of his hands and that this is a third party entity and that they have no control over this machine whatsoever. Mind you I never said this was his fault or Target's fault, I just told him it was glitching out. I said it's in the store so surely a manager would have some kind of info and he blurted that a manager would tell me the same thing. I already knew all of this but was looking for some contact info for this situation. The correct way to handle this would have been to tell me that he will ask a manager to see if they can find a number to the company that is in charge of this ATM. At least that's how I would have handled it. It was so bad I think I might've laughed a little bit. This Target knows how...
Read moreIt's not very often that I take the time to write why I am giving a particular place the number of stars that I give. I was in the this location about 20 minutes ago to take advantage of a great deal on diapers. They had plenty of the items that I was looking for and I went to self checkout like I normally do since I have coupons not to hold others up behind me. The lady that was at the self checkout to my left was being assisted by the cashier who helps if you need assistance. After the cashier was done helping her she came over to help me since an item of mine rang up three times and needed voided. While I was finishing up my transaction I found out that the lady that had just checked out next to me had the audacity to go to the manger and complain that the cashier was irritated by having to help her. I am sorry this is the total opposite of what happened I was standing three feet away and heard the entire interaction and saw she was very helpful and patient with the customer. Then promptly came and assisted me. I am not sure why this customer would do this but I think it's very unfair to have false accusations against someone that are completely untrue. I also left my contact information with the store if the store manager would like to reach out to my himself. I go to this store weekly and have never seen or experienced any...
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