Mary's Bow-K — Local services in Jesup

I had a terrible experience with Mary’s delivery service. My boyfriend paid for roses to be delivered to me for our anniversary, but when I missed their phone call they went back to the shop instead of calling my boyfriend (who purchased the flowers) to confirm the address. They left a message telling me I could come pick them up or they would deliver them the next day. I called them back to say I would come pick them up if they could just refund my boyfriend the delivery fee. After a lengthy conversation they told me they would just refund all the money and I wouldn’t get the flowers. I had no problem with the mix up with the address, but the poor customer service will ensure I don’t order flowers...

Didn’t get the arrangement before family’s arrival. Although pretty, the small arrangement did not impress me for the price. Not to mention the delivery fee I agreed to. 😔

Sorry the death and ordering was an inconvenience to your business. You could as stated it was too late in the evening when i called at 3:41. AND YOU ARE FLAT OUT A LIE. Wednesday morning after 10 I HAD TO CALL AND LEAVE A MESSAGE AT YOUR STORE. YOU RETURNED THE CALL TTHHEENN THE ARRANGEMENT WAS DELIVERED. Bust i said what i said, “Didn’t get the arrangement before family’s arrival. Although pretty, the small arrangement did not impress me for the price. Not to mention the delivery fee I...

This is the worst experience I have ever had with a florist! The original arrangement was delivered to a friend in hospice and looked nothing like the photo representing the product. A replacement was sent that looked better, however, nearly all of the flowered wilted and died after two days. Owner refused to give a refund, or offer any compensation. She told me to never use them again. Horrible customer service and was very rude to my friend when they called and even sent them photos of the dead flowers as proof. The owner denied the flowers were dying and said they would do nothing about it. I would never recommend this business to anyone...