Tonight the pharmacy gave me someone else's medication. Mistakes happen but I cannot believe people can be so careless. I have been waiting since Sunday for my meds. Three times I was told they could get a partial amount ready and I could pick it up that evening. Every evening until tonight it wasn't ready. I get home and see that they gave me the wrong thing. There's nothing I can do now because they are closed. When I called the phone rang an insane amount of times. What if I hadn't noticed it was the wrong pill?
Update 5/10
Picked up my correct meds. Received a refund, gift card and numerous apologies. I appreciate them being accountable and explaining that they take this very serious. Businesses retain customers by handling complaints correctly. I am grateful for the way they handled...
Read moreSeptember 2020 - Reading the reviews, it appears they are not all from this store and not even about the pharmacy. I am reviewing the pharmacy at the walmart store at 5261 n.e. antioch road in kcmo. My insurance recently changed and the one and only time I have used my new pharmacy is to get a flu shot. I had excellent service above and beyond what I expected. They inquired about all other vaccines to see if I was up-to -date and checked the 'system'. Very friendly and...
Read moreI want 2 thank Linda in Automotive and Ashley who helped me. Ashlley went out of his way to find C-foam for me. And Linda took me to the air filters for my car. Walmarts customer service is so important, keep up the good work. I spend 60% of my money at your stores. I'll never go anywhere to shop. If walmarts dont have what I need, I dont need it. Thank...
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