Cobblestone Cottage — Local services in Katy

Tried to exchange a gift given to me for my Birthday. Never have I been to the store before. Trina (lady who works there) asked me “Do you know about our return policy” with an attitude. I said “No I’ve never been in this store the gift was for my birthday and I’m not trying to get money back just exchange. Then another lady working there was inspecting the top over and over like she was going to find some damage clearly tags were still on and receipt attached to tag. I asked for the top back clearly they weren’t going to let me exchange it and was handed it back with an attitude. I asked for owners contact information and the two ladies who were working there for their names. This is terrible customer service especially because I have never stepped foot in the store before and it was a gift given to me. Trying to support a small local business and then treated...

We got us a Karen everybody!!!!!!!!! I'd highly recommend staying away from this place. I had the pleasure of running into the owner today. Boy, was it interesting. When your customers come to your place to help you out, I'd recommend NOT getting in their face. There's more reviews coming!!! You def don't make the Top10 List of businesses...

They think they are above the tax free weekend for they dot not honor it and they have should. Also most of the employees treat you based on hos you are dressed when you enter the store. They also have another location and its the same way: S, 8504 FM 359 Rd, Fulshear, TX Both used to be great stores to shop at . ...