Lone Star College-Cypress Center — Local services in Katy

Do not go here!!!! Unorganized! Long waits, systems are always down, they lie, cost my son to miss out on almost a year of his classes, they said they were always full and he was already registered, kicked him out of class when he showed on first day, then they tried to charge him for the classes and put all his financial aid on hold they said he missed too many days of class and he didn't even get to make it through day One because of so called system errors??? Taking months to fix this.. Get your systems together people!!! Makes no sense when the barker cypress campus is put...

They’re never available, I always have to go in person to solve every small issue, they don’t even give you the right information, I submitted my FAFSA form over 3 months ago and the deadline is this Saturday I’m still waiting on a response but every time I’m able to get a hold of them they tell me I have to wait longer and to call next week, I don’t have time to play this games any more, I have 3 days to get this done otherwise they drop my classes, I’ve been at work and calling every day but they never answer the phone, the schedule says they are there from 1pm to 4pm which is...

The service here towards me and my family members has been absurd. Anytime we come in they seem upset and reluctant to help us out. I was listed as out of district and charged double what I should have paid for two semesters, until I caught on before I paid my third! When attempting to get it fixed, the lady told me it was my fault and that I incorrectly listed my address. The reason for an extra star is because of two advisor lady’s that’s been very nice to me in the past. I would recommend making the extra drive to the CyFair center. There, they are happy to help me...