Casa Maria Mexican Restaurant — Restaurant in Katy

This place sucks.. they sat us in the main window and just forgot about us.. the hostess sat us down with no menus.. when i saw her sit down the next few grous.. i got up and asked her for them.. no one came to introduce themselves other than the bus boy after a while who was a kind bald older man.. but said he wasn't the waiter but would let him know we were ready to order...never came..the manager finally made rounds and we told him that we requested the waiter and had yet to see him or her.. he kindly apologize and took our orders said he'd have the waiter come to us.. never even saw him.. food was overpriced but most was okay. Shrimp cocktail was tasty. I had bacon wrapped shrimp it was good but super spicy.. luck of the draw i know.. food was 3-4 of 5.. service however.. much to be desired. I wish i would have said something then but it wasn't worth it to me to cause a scene.i truly hope...

I recently had a to go order at your restaurant and unfortunately had a disappointing experience. The food that was served to us was cold, which really affected our enjoyment of the meal. We only had 4 fajita tacos and it took 20 minutes, so we thought it was going to be HOT & FRESH. WRONG !We were expecting a warm and delicious dining experience, but this issue made it quite unpleasant.We took it back because we wanted a hot meal before we drive back home which is a hr away. The male manager act like I was lying so I told him to touch the taco, he didn’t want to.Also they remade it in like 5 minutes and it was still cold ! Wasted my damn time ! I wouldn’t be surprised if they gave us the same tacos back. Everthing was cold on the damn taco ! I wanted to bring this to your attention in hopes that it can be addressed for guests.

Best...

If you ever want real authentic Mexican food, this is the place to come. Especially if you Like spicy, try the green sauce that comes with the chips. It's the boom. Every staff personnel is amazing, they're very attentive. The manager was Always checking in to make sure everything was to our liking. Oh how can I forget, if you're looking for a strong drink to help relax you from a long days work try the frozen margaritas. You might want to make sure you have a designated driver afterwards. 😁 Nice for a family or couples, I really enjoy the performance of Live singers, they walk around singing from table to table. Very enjoyable. You must try this place, if you try it once you WILL come back. 😊 They have a customer for life from...