Carstens Ace Hardware Inc — Local services in Kaukauna

1st, in the past, 5* (if I would have posted a review), helpful employees with the heavy bag of sunflower seeds. This time, February 2024, I was in a time crunch. I checked the ACE website which claimed 2 packages of the specific button batteries I needed. I drove ~ 15'. A friendly employee greeted me, led me to the correct aisle and display, and stayed to help me search (5). Nothing was found. ACE website gets the 0-1, unless the fault of the discrepancy is Carstens'.

In their parking lot, I called the next closest ACE in Little Chute. A man told me that 2 packages were available. I gave him my name, ETA (15'), & asked that both packages be left at the checkout counter. Only 1 package was actually available. That discrepancy supports my suspicions that either the ACE website or Lindner is at fault for the discrepancy.

Perhaps the ACE inventory software doesn't respond quick enough to keep the website information accurate...

I went here specifically to look at the milwaukee tools. They have a large selection of tools on hand to choose from. Some other places also sell milwaukee tools, but have a terrible selection. If your looking for milwaukee tool deals, I would suggest googling Milwaukee tool ebates, then select ace hardware. Ace receives exclusive deals through milwaukee, that cannot be sold anywhere else. I will also throw this out there, however if you use this next part to your advantage, I ask that you like this review. You can wheel and deal on Milwaukee prices here! Check out those ebates, and you can leave feeling like you made a great purchase, at a price that will leave a little extra to buy a few drill bits or something. I would like to see them have a few more of the combo packs in stock. Specifically the 2999-22, and the 2997-22. Both packs have the same drill, but different impacts. Great...

Place like no other. I drive a longer distance just to go here. Well...my unintended stop ended up being a complete and utter delight. After deciding to look for materials for the final stages of a couple of projects, I was greeting by Paul, an Ace Hardware associate. He was by far the most friendly, professional and informational worker I have ever interacted with. I am not only comparing Carsens Ace Hardware to other Ace Hardware locations but also to local and national competitors. Associates will go above and beyond to make sure you find what you need. Bonus about this place is that the workers know what they are talking about and can actually answer questions. I would highly recommend this business to any man or woman of any skill level and/or need. My return will be very soon. Thanks again for the great experience...