So disappointed! I'm a regular at our local Subway in Kaukauna. I walked in there this morning and was politely told by Bobbi that she would be right with me. There were 2 employees working. Mind you, I go there because it is quick. I was the only customer there. As I waited I asked if she knew how much longer and she told me the sandwiches and salads she had to make before she could help me. Remember, I was the only customer in there and there were 2 employees working. Why couldn't she finish making the one sandwich and take my order so I could leave and be a happy customer? I work in customer service and drop whatever I'm doing to put that customer first so they leave happy and come back for more business. I am so shocked that I was treated like I didn't matter and Bobbi just didn't seem to care about serving me. I hear stories about this happening at Subway, but just took it with a grain of salt BUT now I am going to start agreeing with these people. Word of mouth is not a good thing in a small city! So disappointed that I left there feeling that I didn't matter at all......so much for me being a regular customer, but I'm sure Bobbi...
Read moreThe girl working this morning was just plain rude, she asked what I wanted and I said 2 turkeys on white, she pulled out wheat bread and I said, I'm sorry but I wanted white, she looked at me, said nothing and continued making them, she then slid them over and asked what I wanted on them, i again said I'm sorry but I want them on white, she rolled her eyes, pulled out white bread, ripped them open, grabbed everything in a hand full off the wheat and slapped it on the torn open white bread, then continued slapping on measly as can be what ever else I asked for, making two barely eatable sandwiches. I think I'll be done with this subway considering no other ones seems to have employees that care so little as this one, every time I come here. She also then put the wheat bread back by the rest of the bread, so sorry to who ever goes there and gets sick from a piece of bread that had turkey juice on it for how long not...
Read moreOk so ordered thru app, don't usually have any issues but today I hate to say this was beyond not good. I would actually put it in the gross category. I got my sub just after 3pm and only ate 10 percent of it, despite my husband trying to get me finish it. Please check the garlic sauce for that chicken sandwich, I asked for light, even though it was light it tasted really bad. My stomach is still upset from it after an hr later. Not saying your workers were bad by anyway way but something in that chicken sub with garlic is wrong. I just wanted you to aware it doesn't taste good at all today, almost like sauce had turned from being left...
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