Infinite Comfort, LLC — Local services in Kenilworth

Wow. I don't really know how to explain how positive our experience with Fabio from Infinite Comfort was today. We are very, very happy with the service and price we received and we recommend Infinite Comfort to anyone who need HVAC work done.

Our Carrier central A/C unit is almost 20 years old (we're its third owner). We have lived here for 7 1/2 years and haven't serviced the unit at all (a mistake we will not continue!) The unit started making terrible noises in the evening five days ago, and then just stopped working later that night. It was a hot stretch, so I quickly did online research, made a few calls and had a service guy from a well-regarded company over to help us the next day. He spent a lot of time back and forth in and out of the house, explained a lot about the components of a central A/C system and how they work, and then told me our options. He said the unit was old (1999) and beyond the normal lifespan of such things. He said for sure our fan motor was bad, there might be a compressor issues he couldn't figure out right then, some bad electricals and possibly a clogged TXV down near the evaporation coils. He said we could use "trial and error" to replace parts in sequence over time to see which repair might fix the problem, but it would be expensive (as parts for old machine can be), time consuming and still not identify what if any repair might be "the one" or how long that repair would hold up on an old unit like this. The Internet told us that on average A/C unit last 10-15 years, so we decided to get estimates on replacement.

While waiting for our repair guy's company to send its replacement estimate I made appointments with a few others to come quote us prices. Fabio from Infinite Comfort was the first to arrive. He inspected our system, answered some questions about ducts, vents and airflow, and explained some "add-on" options we might want with the replacement (e.g., a better air filter unit, new humidifier, etc.). He then asked if we wanted him to check out our current unit just to see if he could figure out why it wasn't working.

He spent about 5-10 minutes pulling the unit apart and reconnecting all the parts the service guy had left disconnected. He tested a few things and told us the unit itself was older, but was a "Cadillac". He said it needed a cleaning, but that he thought the only thing wrong with it was a bad fan motor, which he had on his truck. He a said "no guarantees", but he was pretty sure that would fix it. About $600 rather than thousands. We said "do it"! About 5 minutes into that work, and Fabio came back in to tell us it wasn't the motor but rather than fan blade that was broken and that's why it wasn't turning or cooling the compressor properly. He called a local supply house, but it was after noon on a Saturday so they were closed. So Fabio studied the fan blade again for a minute, took it out to his truck, and FIXED the stupid thing!!! He said this old unit was high end when it was purchased, and was still durable for years if it was re-charged a bit and then maintained. So overall Fabio repaired our unit fan, he cleaned the filters and the unit itself, put about 3 1/2 lbs of freon in it (the older R-22, which he had on his truck) and added a leak sealant to the system because it took more Freon than he was expecting and we back online!!

Now we have a functioning A/C that has been cleaned and re-charged for the first time in who-knows-how long for about $700, instead of spending what was looking like $4,000 - $7,000 for a new unit sometime (hopefully) in the next month!!

You pray that you can find contractors and technicians that know what they're doing and treat you fairly. Sometimes you find them. Sometimes you don't. Fabio and Infinite Comfort are exactly that. If this unit ever does give out on us, they will have the replacement business from us without hesitation. If for some reason our unit completely fails in the next year, Infinite Comfort will give us 50% of today’s bill as a credit towards any replacement we do...

Our HVAC heater died. We made an appointment with Infinite Comfort, LLC. The appointment was scheduled the same day between 2-4 PM. Email confirmation and text message of the appointment was sent to me, as was a text notification when the technicians were on their way. The technicians actually showed up at 1:30 PM, 30 min earlier than their window, which worked out to our advantage because by the time they arrived the temperature was down to 56 degrees. They wore masks and shoe covers. I explained what the problem was. They found the issue within 2 minutes: a dead blower motor in the HVAC unit, causing high limit switch to shut down the unit due to lack of cooling in the furnace. The furnace would shut down 2 min after it was turned on, and give off a burning smell. They showed me the unit that needed to be replaced, the limit switch, the engine, etc. (The blower engine was not rotating at all when the unit was on, so they were not simply lying or trying to sell me a new blower for no reason). Luckily, an identical blower unit was in their van. They showed me what it would cost on their tablet. Some quick google research showed the price to be fair and average for this kind of job. Diagnosis fee was waived. I paid for the replacement, and labor of installing the blower at a fair price. Our technician Osvaldo was straight to the point. He also checked my central AC unit on my request with no complaints or any negative attitude. No BS sales talk of protection plans or yearly contracts, or telling me that I need to replace the entire HVAC (another company tried to pull that), or trying to sell me something I didn't need, or trying to scare me with the urgency of this or that. They answered the questions that I asked, showed me exactly what the problem was, and asked me if I want it fixed. That's it. The job was done within 1 hour 15 min, they waited 10 min to make sure there were no problems with the blower after the unit was on. Efficient, clean, fair pricing without any nonsense. I definitely recommend...

May 2025 – Central New Jersey. As the weather starts heating up, I needed to get our AC unit serviced to ensure it would hold up during the summer. In the past, I’ve dealt with pushy technicians—like Alan from Bill Leary—who seemed more interested in upselling than helping. His aggressive sales pitch, complete with exaggerated quotes for costly overhauls, felt more like a scene from Glengarry Glen Ross than a service call.

After doing some research, I came across Infinite Comfort, a local company with excellent Yelp reviews—and now I understand why. I had the pleasure of working with Fabio, the owner, and Najee, who came out to inspect our aging AC unit, which has had leaking issues in the past. I initially spoke to Fabio on the phone to set up the appointment, and from that first conversation to the final service, the experience was outstanding.

Despite less-than-ideal weather, Fabio and Najee were prompt, professional, and incredibly respectful. They stood out not just for their knowledge and friendliness, but for their transparency and honesty—qualities that are unfortunately rare in this industry. They communicated clearly with updates via email, text, and phone; provided real-time location tracking; wore boot covers to protect our home; took detailed airflow readings; and made a thorough assessment of the system.

They also documented everything with before-and-after photos of the cleaning and repairs, which gave me total confidence in the work performed. Their quote was fair and straightforward—no upselling, no surprises—and they completed the job efficiently. The service included a full system cleaning, replacement of a faulty capacitor in the outdoor unit, new copper insulation, and proper leveling of the indoor unit. Fabio even went the extra mile to recommend reliable air filters.

If you’re looking for an HVAC company that’s trustworthy, skilled, and refreshingly no-nonsense, I can’t recommend Infinite...