Victor is just the best I remember when he was in the gas station in Plantation Key and just starting out his business super humble quick to help and Iāve done so much business with Victor and so thankful. But my most important one is this⦠My son came in & he has high functioning autism. He took his phone to Apple and the part that needed to be replaced wouldāve cost him $500 And Victor said thatās not true and he changed it for him and he also gave him a discount because Victor could see that it really made Reid feel uncomfortable as a special-needs adult. I wouldnāt hesitate to tell any of my friends that have special needs adults in their familyā¦. Victors, very compassionate, and can see, the concern. So, I am so pleased to continue to do Business signed...
Ā Ā Ā Read moreIf you see any reviews about Victor responding unprofessionally and poorly to another company, it is true that he did. But he also immediately realized his mistake and made things right with the owner of the other company. It is extremely hard to recognize when you make mistakes as well as make things right after you do. Victor does both and Iām sure if he makes a mistake with any device you send him, he will make it right and complete the job well and with professionalism! I would trust my device with this company and Iām sure you will make no mistake by trusting yours...
Ā Ā Ā Read moreVictor is the real deal! My cell phones screen stopped working and I brought it to Keys Smartphone. Of course I needed it badly while on vacation and paid for overnight shipping. As it happened the screen got lost so Victor reodered and had it ready first thing the following day. Waived the overnight fee, gave me a discount (I didn't ask for) and refused a tip. He may not control overnight shipping, but he's the boss of your customer experience. Choose with confidence!...
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