Keys Smartphone Repair — Local services in Key Largo

Victor is just the best I remember when he was in the gas station in Plantation Key and just starting out his business super humble quick to help and I’ve done so much business with Victor and so thankful. But my most important one is this… My son came in & he has high functioning autism. He took his phone to Apple and the part that needed to be replaced would’ve cost him $500 And Victor said that’s not true and he changed it for him and he also gave him a discount because Victor could see that it really made Reid feel uncomfortable as a special-needs adult. I wouldn’t hesitate to tell any of my friends that have special needs adults in their family…. Victors, very compassionate, and can see, the concern. So, I am so pleased to continue to do Business signed...

If you see any reviews about Victor responding unprofessionally and poorly to another company, it is true that he did. But he also immediately realized his mistake and made things right with the owner of the other company. It is extremely hard to recognize when you make mistakes as well as make things right after you do. Victor does both and I’m sure if he makes a mistake with any device you send him, he will make it right and complete the job well and with professionalism! I would trust my device with this company and I’m sure you will make no mistake by trusting yours...

Victor is the real deal! My cell phones screen stopped working and I brought it to Keys Smartphone. Of course I needed it badly while on vacation and paid for overnight shipping. As it happened the screen got lost so Victor reodered and had it ready first thing the following day. Waived the overnight fee, gave me a discount (I didn't ask for) and refused a tip. He may not control overnight shipping, but he's the boss of your customer experience. Choose with confidence!...