I previously bought a three:piece living room set. Service was great delivery was on time. I just purchased a 5 piece bedroom set,mattress and an additional night stand. Delivery was set for Saturday March 27, I waited at the house for delivery. Called the store and was advised Christina was out of the store and would return in 15 minutes. I was advised that I was not on the list for deliveries. Never received call. Called several more times over the next three hours. She had not returned. No contact from the store. I went to the store the next day. Christina advised the warehouse did not have all the pieces for delivery on Saturday. She called and verified the order was complete and delivery was scheduled for today. I called to verify a time frame for delivery. Six different times nothing but an answering machine. No call back from the store. I finally contacted the Pasadena location. If it was not for the fact I really like the furniture, I would cancel the order. Miraculously the Pasadena store had time to contact the delivery service. The driver called and advised he was loading my furniture and would be enroute hoping to arrive within 45 minutes. Itās is now 5:40 pm.
Pricing is good. Great selection of different products. I have additional furniture I am looking to purchase. I am very unhappy with service after the sale. If I find the furniture selection at another location priced similarly..... clearance rooms furniture has lost...
Ā Ā Ā Read moreI recently had the pleasure of shopping at Clearance Room Furniture, and I must say that the service and quality were absolutely exceptional. From the moment I walked in, I was warmly welcomed by two outstanding salespeople, Morgan and Maria.
Morgan and Maria, the dynamic duo of salespeople, went above and beyond to provide me with the best shopping experience possible. Their extensive knowledge of the furniture options and their ability to understand my needs made the process effortless. They patiently answered all my questions, offered valuable recommendations, and guided me through the wide range of options available. Their attention to detail and commitment to customer satisfaction were truly remarkable.
Not only was the service outstanding, but the quality of the furniture I purchased exceeded my expectations. The craftsmanship and durability of the pieces were evident, reflecting the superior standards upheld by Clearance Room Furniture.
I highly recommend Clearance Room Furniture to anyone seeking exceptional service and top-notch quality. If you have the chance, be sure to ask for Morgan and Maria - their expertise and friendly demeanor will elevate your shopping experience to...
Ā Ā Ā Read moreUpdate Below- it gets worse!
BUYERS BEWARE! Purchased a table on 9/4 and it's now 9/16 and not only have we NOT received our furniture but Christina "Chrissy" is avoiding our calls. She was quick to hammer my cell phone via calls and texts to get the sell and now she's non-existent after the purchase. True fraud! Attorney's are now getting involved- update coming soon!
UPDATE: 10/2: What we ordered, what we got. Ugliest piece of furniture and nothing remotely close to what we ordered. Itās not even finished and literally gives splinters less than 10 mins of having it....
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