Pinelawn Memorial Park — Local services in Kinston

UPDATE: After not getting a response from the corporate office and park office, I drove out there and talked to Anita. I agree with the reviews that Anita is very patient and kind. She did tell me she had not been getting my messages. HOWEVER, she also told me my mom's marker had been "lost" and another would have to be ordered and made. Honestly, if I had not bought plots out there years ago I would not be caught dead out there. This place has has changed hands more than a drunk girl on junior senior weekend. After your loved one passes you will get multiple calls asking you to buy plots and upgrades but good luck getting a call back about getting them to finish the services they're originally supposed to provide and have been paid to do. I am here today to try to follow up and of course the office is closed with a very handy memo taped to the door about where to call with the phone number XXX-XXX-XXXX-What the hell??? . I have stopped by enough the secretary knows my name and the name of my deceased mother and I have left multiple messages with no results. And yes I have contacted their corporate office which is about 10 States away and that was about as handy is a...

Our love one is buried and the staff, Anita was helpful and compassionate. I have had problems with the lawn upkeep there and the excuse was staffing. In July we ordered and paid in full a headstone to be place on my mother's grave and as of 10/12/20 it has not arrived. We informed Anita that we wanted to have a memorial service on 10/17 and needed time for family members from out of town to make their arrangements. We understand that delays and delivery is caused by the COVID-19 virus. We recently found out that order was not placed when she told us it would. If you order off-site there is additional charges for insurance and staff to be on site. Have others had problems/issues with them and how did you...

My grandparents are buried here and every time I visit NC I go and place flowers on the plot. I was so upset to not be able to find her grave because of the lack of care to the cemetery!! As you see in the photos it’s completely covered in grass,weeds and the lawn is not cared for! I uncovered it and you can see all the grass pulled off of it! These folks should do better! When the time comes My dad is suppose to be buried here and I would rather not ! The rating is generously give. because there is no...