Modeste Nail Spa — Local services in Knoxville

If you are a person of color or hispanic, do NOT come here. My first time coming here & it was horrible. The woman that did my pedicure was visibly in a bad mood & being so rough with me. Before i even sat down she was wanting me to pay extra for a whole bunch of other stuff but I kept insisting i was okay & thank you… I sat down for a $45 pedicure & she only applied the lotions, no massage, never asked anything to make the service better, felt like I got a $10 pedicure & the nail polish was sloppy. Went to sit in the chair for a full set & the same woman was twisting my fingers to the point they would pop. She would not ask me if it was okay nor was she being professional at all. She was physically hurting me & i kept making it known i was in pain, all she would do is say “uh huh” & keep doing it. I asked her if she was okay, if she needed me to sit down somewhere else & she said no but still kept hurting me. I was vocal about me being in pain THREE times & she kept brushing it off. I eventually got up & left paying $90 for 2 pedicures. I tried to talk to a manager but he disregarded me by saying “Like a kid, we have to twist your fingers”??? Me & the only black lady in there were the only ones that had problems with the workers. ITS 2022 STOP BEING RACISTS. All reviews left on this place are white upper/middle class...

Absolutely horrible! If I could give zero stars I would!!! I decided on a mani pedi. Lady did my feet first and not only was the lady rude, but she was rough. AND l realized all too late that she had been using a gross USED file on me. I wanted to leave right then and there but I didn't want to make a scene and so I decided not to stress about it because I figured with all the chemicals in polish, it will be fine. My toenails get painted and they did such a bad job that I told them nevermind on my nails but gave an excuse that my husband called and needed me home sooner. I let my nails dry and left. A few weeks later, I remove my toenail polish and there is now a black dot on my big toenail! Never have I had anything like this before! I didn't drop anything on my toe so it's not a bruise! I have a toenail fungus! I will never ever use this place again and they should be shut down for poor sanitation practices. Nail files are cheap...no reason why they felt it okay to reuse one and with the way that thing looked, it has been used plenty. I should have spoken up and left immediately when I realized she used a dirty file but I was trying to be nice. Never again will I make a mistake like this! They deserve to have their...

y awful experience. I had a gift card and I had gone to the nail salon several times to receive services. Today I was serviced by a gentleman that I’ve never me before. He talked on the phone the entire service never said anything to me. I was happy with my nails and I mentioned to him while he was doing them but he never made any changes. So I mentioned at checkout again that I was unhappy and nothing was done to remedy the situation and I ended up having to call the police and have a manager come down all over some nails. I definitely would not recommend this place from the service to the cleanliness they really need some work. The female manager who came to assist me was a no help did not offer her a discount didn’t apologize nothing just made me feel bad for speaking up about bad service. I would never go there and I don’t recommend anyone patronize this business. I saw the owner responded and lied I never refused to pay and I called the police. Salon full of witnesses! The owner is a liar and a poor business owner. I had a gift card to cover the service plus some. Remember smh I gave the gift card to a customer that was in there cause I will...