Employee at checkout always busy stocking new inventory, doesn’t greet nor approach/ask if you need anything/help. A friendly hello/greeting would be nice. New comics ( wed- new comic day ) very limited, supply, books out of stock within hours. Tons of games on shelves and huge inventory of gaming accessories w/ designated gaming area for patrons. Good selection of comic book supplies ie: mylars, boards, boxes. Store has potential to be best in Knoxville if new comic book inventory and customer service was priority. Salesperson at checkout very knowledgeable about comic books, honest about value of your books if you decide to sell. Nirvana comic book store in Knoxville (owner Richard ) talked down my books, not honest about their value ( beware and research your books before selling ) said my book possible missing pages, ( you can find out how many pages a comic book has on-line ) I didn’t know at time I sold my books, yet nirvana website states their business mission and resources ensure you get best price. ( not true ) I was given my father in laws comic book collection and didn’t know much about comics. Richard from nirvana comic book store paid me $20 for my Batman 181 ( first poison ivy appearance w/pin/up.) He literally never mentioned a word about it being a key, value, ( I didn’t know) trusted him and thought would be honest about book values. I wish there was 1 store in Knoxville with friendly customer service, trustworthy/honest employees, wide selection/inventory of new comic books, business hours M - S open in...
Read moreMe and my friends used to frequent the store in order to play games of Warhammer 40k. However every time we would show up there and we would pull out our stuff and we would play it always seemed as though the staff did not want us there at all even though they had tables for us to play on. It’s not as though we never spend money there either I would generally try to support the store and would purchase a box of minis when ever I could so as not to just show up there use their tables and never once pay them back for allowing us to game there. However as time went on it became more and more apparent that the staff really could care less about us and that the staff really didn’t even want us there when we would try to engage in talk with them they’re always rude and condescending in a way that was insulting (I believe they just generally hated anybody who didn’t play dnd or something since all the staff played that) so when the Warhammer store opened up we took our business there and I must say that the service at Warhammer is by far the best service I have ever received. ButA little while back we decided that since they had moved locations we would give it another shot. And to our surprise it was the exact same poor Service that we had received time and time again I have never felt welcomed in that store and so because of that I will never give them another...
Read moreFound Tide of Iron next wave on website for 50.99 cents. Checked it for several days. Checked it before I called. The manager told me he could not honor that price since it was online and kind of different than just buying in store. Ok. I asked him if he could honor the price and just let me pick it up. No he could not do that. I said ok I'll just order online and save 20 dollars from the store cost and have it shipped. I hear him typing on computer. We cordially got off phone. No big deal. I Immediately went online to order and it was no longer available. Basically he removed it off website inventory as we were taking. Not a large enough company to have me believe anything else. This all happened in less than five minute. Very dishonest and Amazon or anywhere else is better that being treated like that. I'm sure they will respond and have some...
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