Kroger — Local services in Kokomo

I am very dissatisfied with Kroger. The prices have skyrocketed. The sales gimmicks are ridiculous. The service is hit and miss. For example, I witnessed a lady leaving the store with a cart full of groceries and three children, one of which was an infant, trying to cross the busy area in front of the door. No one was there to help her as her toddlers were in danger straggling along behind her. Shame on you, "Kroger". Just try to get a raincheck on a sale item. Not gonna happen. A bag of chips for $4.99...or 5 bags for $9.95. Most families do not want 5 large bags of chips. I changed my mind and didn't buy any. Everything is a gimmick. Even in the height of the epidemic...you could only buy your essentials by coming into store., while anything else could be brought out to the car for pick-up. Makes me think that they didn't care if you got sick or not. I will only go to Krigers for emergencies at this point I am fed up. How about this. Same price for items regardless of how many you buy. And this, "may I help you out with your groceries so that you can attend to your...

I've always enjoyed shopping at Kroger's, but the last few months have been a challenge, for not only me, but for many other shoppers I talk too, as we are wondering around trying to find things. Suggestions: If your going to invest that much money in a total reorganization of the store ( the second one in about a year, I think), you should include customer service in the Budget. Create Kroger ambassadors who dress accordingly and have Kroger Ambassador on their identification. Fir about 30 days have and Ambassador greet customers as they come in with "Welcome to the new Kroger's! We have reorganized and want to help you get reacquainted. Hand them a map of the store and say if you have any questions or concerns please ask any Kroger Ambassador that we have stationed throughout the store we want you to have an enjoyable shopping experience at Kroger's". The value if a public relations/customer service program like this would be priceless. This is courtesy of a regular...

Very rude workers in the self check out tonight The worst was Mary She is very rude and hateful bad customer service

1 she walked past my kid twice and hit her 2 called me a lier about pizzas being on sell So I got proof then she wouldn't even look or speak to me She was very rude I couldn't believe how hateful and unhelpful she was Made me hold up people so I can walk the other side of the store not calling someone to price check or see the pizza was put in the wrong spot

My 11 year old said she was rude for not saying sorry like i wouldn't have been mad mom if she said sorry atleast Was her words

Mary wasn't a Saint after all I guess

Kroger do better stop hiring rude unhelpful hateful disrespectful workers. Normally I have no issues besides the check out needing assistance...