BoxDrop Mattress of Kyle/Buda — Local services in Kyle

I debated on writing this review for a long time. I love to support small businesses, but this was not a good experience. My mattress is such poor quality I have to flip heads for feet every week because it becomes a hole on the top half and I am sleeping with my head on a decline because the weight being more where the head of the bed is completely depresses that side. I’ve never seen anything like it. It feels like the inside of my mattress is made of cheap sponge that can’t bear the weight of anything. I got in touch with the owner about a month or 2 after I bought it. They were nice every time I’ve talked to them, but after going through the process of getting pictures that prove my mattress has a 4 in dip I was informed that my particular mattress doesn’t have a warranty so we can’t really do anything about it. So I’m stuck with this horrible mattress. I could’ve bought one for $200 on Amazon and at least then I wouldn’t be mad about it not being great quality. Very disappointed in the...

We have been to serval of the other mattress stores in Kyle and San Marcos. While all of those stores were friendly and had much of what we needed we didn't find exactly what we were looking for until we got to That Mattress Place. This out of the way mattress store was perfect for us. The person helping us was fun to work with and very personable. She showed us around to many different types of mattresses and the adjustable bed parts we were looking for. She was never pushy and always very accommodating. But the best thing was the price. Like I said, we've tried several other stores -- But the prices at That Mattress Place was almost a third less of all of the name brand stores. If you're looking for a great place to buy a mattress, or an adjustable bed and want to save money and not have pressure doing so I would highly...

Let me tell you this company and its owners are customer driven! When we first got our mattress, it was raining hard that day. It got wet in some areas of our mattress. We tried putting fans on to dry it up. Needless to say it left some stains. Not only that, the mattress caused our backs to hurt and hips to hurt. Wasn’t the right mattress for us anyways. We called and were taken care of!!! They are replacing our mattress and making sure we are satisfied. From the ownership down to the representatives we were so pleased. Now days you cant this type of service. I hate shopping for mattresses, but I assure you; we will be shopping with them when we need a mattress. Best customer service and they are very communicative. You will not be disappointed with these guys. Thank you so much for taking care...