Unpleasant shopping experience, misleading advertisement and rude. My story – Under the 40% off Clearance sign, I saw a plate, so I took it to the cashier and asked if this is as marked or 40% off from the marked price, she said it is a clearance item and is 40% off the marked price. So I got some and went back to pay, another cashier, he is ringing it up as the marked price, so, I told him please check, they are under the clearance sign and I was told it is 40% off. Suddenly, the attitude starts from the cashier, kind of rude and denial. So I asked to speak to the manager to resolve the price issue. OMG, he starts calling three times to different people explaining with attitude, etc…. Now I’m waiting with people waiting behind me with 8 cashiers signs on and only one cashier on register and me??? Anyway, the manager showed up, first she said, the sign was for the Items behind the display and not under it (funny as it sounds)? Then she changed her story and said well these are already marked as you can see here are the compared prices to the other stores…???? Bottom line it seems that the Home Goods in La Canada has its own definition of what a 40% and clearance means. Wasted my time, went to a local Ralph’s and bought the rest of the stuff I was looking for, no hassle, etc. By the way One Star is due to Google review which is not allowing a...
Read moreI had the most unpleasant horriffic expereince at this store. Olga (a manager) and Lillit (a cashier) absolutley ruined my expereince going to all Home Goods, Tj Maxx or Marshalls. She harassed me and repeatedly yelled that the fact that a pillow I returned without the tag attached but still had the tag was ILLEGAL. Olga repeatedly yelled that it was illegal to me after another emplyee retunred it, then they both teamed up and told me about how uneducated I was and rude because I was trying to find out how a pillow tag makes you a criminal. I absolutley appalled and will not be reutrning to any of these stores. I left teary eyed knowing mentally ill people can be working in stores during a pandemic and harassing customers. OLGA AND LILIT...
Read moreThis place use to be so amazing and such a pleasure to shop, beautiful affordable stuff with helpful and courteous staff, it still is BUT now they allow dogs in the store, and inside the shopping carts, where we put our merchandise like pillows, comforters and all sorts of stuffs, never mind blocking the narrow isles and chatting about their dogs. Don’t get me wrong I love dogs and I have one but I don’t consider shopping places for food and home stuff a dog park. This is serious violation of health and safety code Your pitbull maybe friendly to you but you never know when they would...
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