Target — Local services in La Habra

I like this Target a lot because it is close to where I live. I was highly disappointed my first few trips here because I didn't have any cellphone service at all throughout the store, and that made it incredibly impossible to use the target app for discounts but, they have since fixed the problem. One thing I don't like about Target overall is how the app is geared now. It takes a little bit of maneuvering to get/find the weekly deals (buy two of these and get a $10 gift card). I think those deals were previously included in the wallet function automatically possibly last year. But that isn't an issue directly related to this Target. On my trip yesterday I was not able to get a lot of results on items I was scanning, that have typically come up in the past. Again, I don't know if that is a glitch in the app or just this store.

90% of the employees I have come into contact with were absolutely outstanding, from cashiers, managers, even cart attendants. However, I have one major grievance with an employee interaction from my trip yesterday. My baby accidentally spilled water over by the electronic and toy department (in the main walkway). There was a decent maybe 3 foot trail of water (it spilled from the Starbucks cup, and it took me a little to notice). I notified the closest employee which happened to be a woman in the electronic department, she handed me a lot of paper towels and asked if it was a small enough amount and told me to clean it up. I had absolutely no problem cleaning it myself since it was mine and my son's fault. I was worried a guest, possibly a child would slip. Maybe a minute or so into cleaning it up a very nice young man (employee) came up and said that he would take care of it. I felt bad and guilty since I was responsible but he insisted. I get it, that's his job, and he was super sweet. I apologized and walked away. I overheard the original employee (the woman in electronics) tell the young man that he should not have helped me clean it since it was my fault entirely. She said it in a very rude manner, and it caught me off guard. I know legally, even though I made the mess, Target would still be held responsible if a guest slipped and fell. I happen to know Targets policy on spills, since I previously worked for Target (and I am now actually pursuing a law degree), so I do know what I am talking about not only from a customer service standpoint but also a legal standpoint. I just don't feel like her comment about the whole situation was appropriate as an employee and representative of Target. Possibly she needs to be retrained in customer service and she definitely needs a better understanding of safety procedures when it comes to spills. Maybe she fell asleep watching that video in training. Hopefully though she will be transferred to a different position maybe in the back wher she won't have any interaction with guests/customers. Overall, I do highly recommend this Target location. I won't let one employee encounter ruin my overall experience.

side note the posted business license/health permit for Starbucks is approximately 4 months expired. I believe it is a permit allowing Starbucks to remain open during covid closures. But that is...

I’m writing to express my sincere gratitude to Elizabeth from the fulfillment department today. She was incredibly helpful and went above and beyond to assist my dog, Zeke, in finding his lost bandana.

We visited the Target store in the afternoon today, and unfortunately, Zeke lost his bandana. I didn’t realize it until I got home and rushed back to find it. However, despite my attempts to call the store, I couldn’t reach anyone.

It was just by chance that I bumped into Elizabeth around the toy department. She noticed my distress and asked where I was shopping, hoping to help me find my dog’s bandana. I explained that I usually spend most of my time in the book department and had just walked through the women’s department when we left earlier.

Elizabeth was determined to find the bandana and embarked on a mission to search the entire store. She went all the way to the front of the store and asked her coworkers if they had seen it. She also checked around the check stands, and there it was! Elizabeth had found Zeke’s missing bandana!

Zeke and I were overjoyed when we saw Elizabeth holding the bandana. We thanked her profusely for her help and assistance. Elizabeth truly is a hero, and we are incredibly grateful for her kindness...

I’ve been to this target multiple times. There is always an issue with pricing. This time I said some thing. I so happen to walk by and a Dyson vacuum was under a $250 tag. And employee help me remove something from the Dyson vacuum I carry it into the basket I come to the front desk and they tell me that it’s not on sale I spend hundreds of dollars at this store. It is completely unfair that a product is on the wrong spot and it’s only not on there at the pricing. Do you have employees walking around the store simply talking to each other and not doing the work. This is not the first time that I buy a product and it’s an incorrect spot. I normally don’t care but now this is ridiculous. I am going to complain to corporate office. The supervisors Heather and Princesa were no help. They lied to me and told me that the cameras didn’t pick up someone talking to me when in fact, someone talk to me the lady pass by when Heather was talking to me and she said, I don’t remember if that’s what I told you meaning she had a conversation with me.. it’s OK I can afford the Dyson at regular price but for me is the...