Michaels — Local services in La Habra

So I really don't care to to shop at the competitor which has problems treating people like people. Joanne's is OK but not as close by. So Michael's has, by attrition become my go to craft supplier. Don't know what reasons might be for there to be 5 parties in que with one checker and a manager dealing with a customer credit of .65 cents for 15 minutes. Was there no one working that could have opened another register? Did the manager need to keep the one associate close for training? Did the 65 cent credit mean more than the several hundred dollars in the que? I suppose you could think the right decision was made. We all stayed and made our purchases. Michael's put 65 cents into the customers hand. I know if it was I owed 65 cents, stood there with all those eyes on me, I'd have been uncomfortable, likely to have just said forget it or I'll come back when you are not so busy or better staffed. I guess sacrificing ones time for the benefit of the 5 groups isn't considered the decent thing to do, that or handing over the 65 cents and collecting the hundreds from the happy well served customers that were served in a timely manner. Just to put to fine a point on it, what the cost certainly was Michael's, was my wanting to come to your store without hesitation. I use crafty things in my work regularly, that I will every chance I get be buying elsewhere. That's a certainty. Potentially? Who knows what the other 4 parties took away? I can't imagine they felt respected, valuable, considered or happy. How might that affect their buying patterns? You can continue to run your your business in a non customer centric manner and see how that plays out (Sears, Kmart, mervyns, Broadway etc.) Or make your enterprise a choice customers make because you will never be the...

I came to shop in the La Habra location earlier today, 11/26/24, between 5 and 5:20 p.m. I've always had good interactions with any Michael's location and the associates. However, I had one of the most uncomfortable encounters with an employee today. I was on the line waiting for the associate, with one busy handling the customer who was in front of me. I wanted to wait, and although I could've, I decided to head over to one of their self-checkouts. Mind you, I just got there and I've barely typed anything; I haven't even filled in my info to register my account. But when the employee (she's got bright red hair) said out loud "next customer in line," I did not hesitate to come to her immediately since 1) I was close to her 2) registering my account would prolong my stay and 3) I had a question about an item I was trying to purchase. By the way, NO ONE was waiting behind me. Greeting her with "Oh great, hi there!" She looks at me, in distraught, saying, "Well, I am talking about the next customer who'll be in line." Oh? She meant the customer who she had to wait for later as she spoke. I'm not sure if she misunderstood, but I feel that she should've asked nicely then I would've clarified myself. This is one of those situations where I could've spoken up; however, the way she dismissed me was disrespectful and disgraceful! No human decency in sight, She was not mindful, not very demure and I hope she has a better day ahead of her. Kuddos to the other associate, older man who had exceptional care for the customers he was assisting! That was at least nice to see, she should learn from him! It doesn’t hurt to be graceful...

For those who love appresciate follow past and present artistic endeavors and hobbies with resources to fascinate ones imagination as well as instructive creative projects create your masterpieces be that for example if you knew or met thomas kinkade late great painter of light he loved to work with acrylics and airbrushing etc a extensive number of types of oils watercolors supplies to stun the imagination With a whole new look at what YOU CAN DO Even model cars boats classic cars.scented candle making aromatherapy and projects for children as well as adults educators teachers be it kits,minerals ,Rocks,bird houses miniature log cabins you can work with the basics as well as many interests as well as Johan house of fabrics these stores in different ways such as sewing skills help in connectivity of getting it as ll together as well as county fairs.another example a old radio shack 25 watt soldering gun I used to repair once giovani italian made hand roll out one of it's kind small digital keyboard electric piano its soldering joint was defective stopped working and repaired it however latter my 25 watt soldering gun soldering tip retaining screw tiny tiny busted off and found that I can use special JB weld metal glue to use in place to hold soldering cylynder and soldering tip in place.there are other various types of important items and adhesives for plastics so I recommend before throwing out a broken item check with someone at Michaels what to recommend if you want to do it yourself and what item you may use and or if...