Jamba...jamba.... jamba... jamba! Get it together! Are you poorly staffed? is your staff poorly trained? what is the deal? I write this after I had the same experience in your store. In fact on back to back days. The young woman work Sunday afternoon, and Monday evening. Is the most unfriendly, and unwelcoming staff members I have ever seen in a customer service setting. On Sunday, I'll give it to her. She was alone and it was very busy. But she did not say hello. Did not say thank you. Did not smile. Was literally expressionless from the time I walked in, until I walked out. I half expected her to toss her visor and walk out. Monday, however, was not busy. In fact when we walked in the store was empty, and she was not even out front. She still had the same blank expression that she had the day before. The same expression I had when I was 18 working at McDonalds, just existing. I mean i get it. I'm sure Jamba is not her life goal. But jeez make the most of it while you're there. Again barely a greeting. No eye contact, Nothing about our interaction said your business if valued. Maybe pay for to have acting class as part of the training, at least faking a smile would have been appreciated. The worst part of all this were the poorly made smoothies. I've never had a PB Moo'd so THICCC it was insanely thick. I ordered a reg gummi for my daughter but ended up with Razzmatazz which might be similar prep, but I had never had it taste like it did on monday. I spent $35 on 5 smoothies during a time slow enough the girl wasn't out front, and the smoothies were poorly made, undoubtedly due to the staff member's indifference. Sorry Jamba you're losing business with staff...
Read moreI enjoyed drinking my Strawberry Surfrider and my son enjoyed his Razzmatazz. Beyond the tastiness of our drinks this location was near a great seating location. It was right next to a large traditional water fountain and the seating was in an iron chair that had arms and an accompanied matching table. There were several tables & chairs and benches available. As we are recovering from the COVID-19 pandemic, and even after we are fully recovered I am always a fan of a pleasant...
Read moreAlways unprofessional and disappointing staff, but today was worst. It was noon, inly one staff and didn’t have any juice. I asked why and the staff said “we are just setting up.” I was confused and asked if they just opened, and she seemed to not understand and repeated “no we’re just setting up.” Whoever is running this place should really try to hire a manager and manage their...
Read more