A great gift store with a little bit of everything! They always offer great suggestions for customers like me who are clueless on what to get and give great ideas. Everything is always neat and organized and it’s just a happy place to be! One day when I was in there I witness the young woman who I think is the manager stop the task she was doing and go out in the freezing cold rain to help an elderly lady to her car with her purchases; all with a smile on her face. You don’t see customer service like that anymore! Unfortunately there is one woman in particular there that just doesn’t seem to care about anything and is always just standing at the counter and never willing to help. I feel bad for her team members because it seems unfair. But I won’t let one banana ruin the bunch. I’m just so happy to have a gift and card store in Lacey again—-and the cards are...
   Read moreWas there today while the boss was at the bank. Staff looking out the window not even acknowledging me as I was at the cash register. Then I had a question about a lid for one of the tumblers……asked about replacement lids. I had to ask if she’d take my name and number and get back to me. Didn’t even write it down, expected me to. Customer service stinks with the blonde. I have been in there several times and it was never like this. I left everything and walked out. Also commented that customer service stinks. She had an...
   Read moreFANTASTIC STORE - This is a wonderful store. I ran in for several cards (birthday, graduation, etc) but I saw so many cool things in there, I will be back the next time I need a gift or something similarly special. Really nice selection of interesting, unique items... this is not a "generic" store. Also, the owner/staff is VERY friendly. Really...
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