The Service Bureau Fine Stationery & Gifts, Inc. — Local services in Ladue

I placed an order for business stationary for a client towards the end of February. It took 6 1/2 weeks for them to let me know the stationary was ready to be picked up. When I went to pick it up they told me that I needed to pay for them even though my client paid for the cards before they were produced. They lost the record of his purchase and were in no way accommodating to help to look up the order. I still have not been able to pick up the order that I placed February 22nd and they have not responded to my emails. My family has been using the Service Bureau for generations because the stationary and announcements are the best in town. The actual service though is unbearable. I have sat down with a staff member on 3 separate occasions for a custom order when another customer will walk into the store and interrupt our conversation with the expectation that it is acceptable to be waited on when I’m in the middle of an order and the staff actually does help them instead of me. My experience with this shop has been the worst in...

Planning a wedding is always a stressful affair, so it helps to have someone guide you through every process. For our invitations, we reached out to the Service Bureau in Ladue. We found a style we liked through Printswell, but because we needed the invitations to be in both English and French, Peggy assisted with the proofing process. Her patience and cordiality were greatly appreciated! The invitations arrived quickly and look beautiful. Thank you for...

My daughter and I had an amazing experience today deciding on wedding invitations—thanks to Peggy. So knowledgeable about the product and super skilled on the wording for invites. Perfect balance of guiding us and then leaving us alone. If you haven’t picked out wedding invitations, it’s not easy! Peggy...