Lafayette Jewelers — Local services in Lafayette

I had been doing business w/ Mr. Mike since they were Hallmark. I bought my wedding ring there ten years ago. I loved that ring because it was unique and that’s what I loved about the jewelry they sell, all of the pieces they have are. Mr. Mike went above and beyond to make sure that my special day had a special ring. ( that’s what he said to me) I knew then that this would be “ my store”. I was very satisfied and happy. So when I found them again as Lafayette Jewelry, I thought awesome! I bought another set of rings, loved it as well, no problem. Then my anniversary came around I wanted another ring. I saw this ring— beautiful! Got it home—stone missing. Brought it back in. OMG! Every stone replaced w/ flat ugly dull stones! The metal was washed w/ a brown chemical— permanently dull! Cried!!! I was greeted w/ a “ nice nasty” attitude when I went in again. Every anniversary, bad memories for me I won’t wear the ring it’s ugly it was sooo pretty b4!!! My husband feels like he took a match and literally set his $ on fire! It IS burnt $!!! That was an expensive ring! Now it’s junk. We had such a nice comfortable rapport w/ them. I know that u don’t care, or maybe don’t even remember this. Life, business as usual will go on for u, and we know that u don’t need our business but WE wanted to continue doing business w/u. For us—— this is something that will ALWAYS hurt. What I want to know is why would u be ok , a reputable co. Such as yourself, knowing that u had even one ex- customer out there which, it’s not the way WE wanted it , but it’s that way, who can NEVER be made whole, my husband lost all of his money and I have no ring, which is YOUR job to make sure of as a company— that we are— and not be doing your VERY best as u have in the past and not...

When I tell you they have the best service I have ever experienced in my life. I have been searching for a wedding band for almost a year now. I travel for work and have searched in New York, Texas, Florida, and Connecticut for examples. No luck. I came back to my home town and was referred to this place by atleast 3 people and walked in ready to be in no luck again. I was wrong. I was opened with welcoming arms. They were understanding of my needs, let me take my time, and helped me with my decision. Key words were "took their time". You don't find this very often. They were very patient. I don't write many reviews but this is one that I couldn't pass up. Mind you, there selection was everything you are looking for and had things in stock! I'm am surpassed with excitement and appreciation...

Mr Mike went out of his way to make sure the ring I purchased was exactly what I wanted. He then jumped right on the sizing and was able to get it to me the same day. Awesome prices and awesome product's and selection. I would give 6 stars if it was a choice. This is the reason why local businesses are better than the chains.I highly recommend going seeing them if you are in the market...