Starbucks — Restaurant in Lafayette

After several attempts with many coupons and promo codes that did not work, I decided to go shopping inside to change up some linen. Walked inside and the door greeter looked at me as if I didn't belong there. She never said a word, although she did not have to, her rude look spoke volumes!! I did however, understood that she apparently did not understand her role as a greeter. Anyways, Target has some great new comforter sets!! Different, contemporary, I would say. Great Spring colors too. I finished my shopping and make it to the counter. Again, I am faced with yet another person who blames me for daring to shop here at Target. The cashier refused to look up and acknowledge me, she just started scanning my items! I decided to entertain myself and grab a cold Tangerine Smartwater out of the cooler. Of Course, all the drinks were lukewarm and the cooler seemed to be off. I proceeded with the purchase, at least it was not boiling hot. "You want the water in the bag, my cashier stated." I was polite and agreed. I mean she didn't ask, she stated. After she slung my bags to the end of her counter she just turned around and focused on staring at her cash register. Did not say "thanks, come again, have a great day, NADA." I was glad to get out of that store, thinking to myself, it must be the Ukrainian War. A word to 🎯... Please have your employees be just a little...

The employee was taking the order of a couple in front of me, and was smiling, explaining some of the different drinks and answering their questions. I wasn't in a hurry, and I like when I see a place taking the time to give good customer service. There was another employee talking to them and laughing and they made me smile with some of the quirky things they were saying.

However, once done, the employee at the register walked away, never acknowledging me or making eye contact. I stood by the register thinking they would return. Another employee was walking by and asked if I needed to order something.

The other employee returned to the front and walked by the register and it seemed like they were purposely ignoring me. I felt there could have been some type of bias towards my ethnicity, gender or something. Just my perception, but enough for me to feel uncomfortable.

On a positive note, the area was relatively clean, the employee who eventually took my order was pleasant enough and the drink I ordered was made perfectly.

I was on a road trip and am glad I was just passing through this area, but I'll not return to this location...

I'm from Texas, so while visiting family in the area, I took the opportunity to purchase gift cards to give out for Christmas. I saw a really nice Louisiana mug that had a sign on the shelf that said "Up to 50% off." When asked to scan for the discounted price, it scanned the original price. The barista, Jacob, confirmed it was not on sale, so I mentioned what the sign said but there was no effort to provide any sort of customer service when asked if he address the sign in the shelf by removing it to avoid any other customer confusion. His response to me was that he really did not care about what the sign said, nor did he care to remove it to avoid confusion. I asked for a manager, but there was none on site. Considering this is the holiday season and high traffic, I would have expected more respect and consideration for patrons to this location. Though my experience with Jacob was unremarkable, I must say that the cashier and other barista were very nice and...