I am writing to highly recommend Nerds To Go. My search for a reliable computer repair service began after a disappointing experience with another local company. The owner of the competing business was dismissive, condescendingly telling me to "be more careful" after a computer was dropped. In contrast, the owner of Nerds To Go was both compassionate and knowledgeable. He listened attentively to my concerns and provided clear, helpful guidance. Despite several dropped calls due to a poor connection, he consistently called me back to ensure my issue was addressed. He first offered troubleshooting steps over the phone, demonstrating his commitment to customer service before requiring an in-person visit. For companies and individuals seeking expert and compassionate computer service, I strongly recommend Nerds To Go. Best...
   Read moreWould not recommend over many other repair places in Lafayette. I brought my laptop in needing internal replacements and they started off by underestimating the quoted time to me. In the end what I received is a $400 âfixâ with chipped laptop casing, stripped screws so I canât open up the laptop myself to take a look at what they messed with, AND heating issues where my laptop will automatically shut off just for running any program while charging. When asked why the overcharge and what they spent their âextra timeâ doing or what thermal paste they used because it does make a huge difference for gaming laptops, the team did not provide information with any substance. Overall, just take it to Apple Pie Repair. Theyâre rude but fix the issues. NerdsToGo will lie upfront to you and seem great but they simply...
   Read moreI am a student at ULL so my computer is my lifeline. When I came in with it to get repaired they offered a loaner laptop for no extra charge to get me through school while my laptop was being repaired. That alone set them worlds apart any other repair store Iâve used in the past. Really nice guys that care about their customers and the quality of their work. Their prices are very fair and the are completely honest with everything. They found a few different parts and options listing time of deliveries as well as different cost. They let me decide what worked best for my wallet and time frame. They check in with you during every step of the process and youâre never left in the dark. If I have any electronic issues in the future Iâll definitely stop by here first to see if...
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