Pumpkin City's Christmas Trees — Local services in Laguna Hills

Just had the most amazing experience with Pumpkin City's Christmas Trees. First off the staff was so incredibly nice and helpful in getting our Christmas Tree selected, paid for, and tied to the roof (not to mention so patient with our 6 kids running around attempting to knock over evey tree on the lot). However, where this place really shone was on the customer service side after we left. Long story short, we ended up needing a replacement tree and the management here were so understanding of the situation and totally bent over backwards to make sure we were happy (which was the best birthday present I could have had to start off my day today). I'm just really grateful for people that really embody the Chritsmas spirit and show through their actions that it's about more than making a quick buck. Thank you...

The tree we chose was great, but the salesperson did not do a good job putting on the base. When we got home some branches were broken and the tree was put on the stand completely crooked. We spent a lot of time fixing it with cardboard because we could not adjust the stand. We trusted the salesperson to put on the stand and that...

We found the perfect tree, but it died in 2 weeks! Completely dead. It never drank water, I tried everything. The bottom obviously wasn’t a fresh cut. They say the tree comes on the stand it’s on and you trade in your stand from previous year. It shows you how important a fresh cut is! Huge bummer and a...