Park Jewelers — Local services in Lake Mary

I highly recommend Tony and Park jewelers. If i could give him and his company 10 stars I would. After weeks and weeks of searching in New York ( where i live) for a pear shaped halo diamond engagent ring for my now Fiancé I could not find a single thing that I liked all around. I am very picky, and I was interested in one very specific looking piece of jewelry. My father told me to reach out to Tony because they grew up together and I was very skeptical considering I was not able to see anything in person. We custom built a ring, picked out the setting, and purchased the diamond all from Park jewelers with Tony over the phone / facetime & texting. I trusted him with the biggest decision of my life, and my biggest purchase in my life this far all the way from Florida. He delivered the ring in a ridiculously short time manner, as we were leaving for London last Friday and I needed the ring that by that morning. ( 3 week time frame) He was meticulous in answering every single question that I had, Going over the ring with precision and delivering me exactly what I wanted and more. When the ring came i was baffled and blown away. After seeing dozens and dozens of jewler’s from New York fail to show me anything that I was interested in, between diamond size and the way the setting looked & sat....Tony hit it directly on the head the first time. I highly recommend Park jewelers and Tony with 10 out of 5 stars after seeing dozens and dozens of jewelers from New York failed to show me anything that I was interested in, between diamond size and the way the setting looked, Tony hit it directly on the head the first time. I own my own business in New York and can honestly say the customer service & how Tony handled everything was outstanding. Thankyou so much to Tony & his Store from the bottom...

I had high hopes for this jeweler, being that it seems to be recommended well on Google and from other Facebook recommendations. The employees appear to be pretty nice from the relatively little interaction I had with them, but the owner of Park Jewelers (Tony) left a lot to be desired for me. I felt that he was very rude, condescending and disrespectful with an overall arrogant attitude during his interaction with me after my questioning why he did not communicate with me when my watch should have been ready for pick up thirteen (almost fourteen) days prior. Admittedly, It was my fault that I had the false impression that they completed watch repairs on site, but they sent my watch out for repair and did not work on attempting to get my watch completed until I showed up 12 days after it should have been completed and waiting for me in this their jewelry store. I am very disappointed in what I feel was their lack of customer service in my experience and overall disrespectful tone. I do not appreciate the seemingly rhetorical statement "what more do you expect me to do, young lady?". No offer of a discount for the inconvenience or any other offer other than an overdue apology was provided. My friend actually mentioned to me that she thought he was very rude to me when we went to check on the status of my watch, without me even asking. She pointed out that he had never even greeted me upon entering the store and only stated, "I told you that I'd call you when the watch was ready!!!" I had only come to check because I was nearby and the watch was supposed to be in by around that time, I knew there was a possibility it wouldn't be there, but I was excited to get my watch back as soon as possible. You can try your luck with this guy, but I wouldn't...

I was recommended by a friend to go to Park Jewelers when it was time to buy an engagement ring. Like anyone else, I had been to all the big-box jewelers, all the mall stores, the nationwide companies and just wasn't impressed... They were all the same. Park Jewelers is a family business that knows you by face, call you by name, and takes great care of you. If you want something specific and they don't have it, they'll order it. If they can't order it, they'll custom make it (which is what I did with the engagement ring). Tony and his family clearly take great pride in providing you the perfect piece of jewelry. And they won't nickel and dime you to death. If anything, they're more than fair with price and the service they provide. In the last 18 months, I've purchased 4 pieces of jewelry from Park, and combined, they were formally appraised for more than double what I paid for them. When we're shopping for jewelry in the future, Tony and his family are the only people we need to visit. So should you. Thank you again for all your help and we'll be in to...