Diamond Essence Beauty Lounge — Local services in Lake Township

The light-skinned, skinny lady from yesterday was extremely rude to both my mom and me. Her attitude was completely unnecessary, and I’m honestly so glad I didn’t let her touch my hair. You’ve just lost a loyal customer who was planning to come regularly.

I’m especially thankful I walked in with my mom—because I can only imagine how she would’ve been treated if I wasn’t there. My mother even called you, and you acted like you didn’t recognize her. You said, “Oh! Is this your number?” when you clearly knew she was the one who called. There was only one customer in the shop with you, so it’s not like you were too busy. But even if you were, there’s no excuse to treat anyone that way.

My mom is a paying customer and deserves to be treated with basic respect. She’s not your friend or your child, and you had no right to speak to her with that kind of tone. All she did was ask a simple question, and your response was full of unnecessary attitude.

When I calmly told my mom, “Let’s go,” the woman responded with a rude “BYE!”—as if my mom meant nothing. That level of disrespect is unacceptable. I told my mom to delete your contact and never return. No one deserves to be treated like that—especially...

The Best Beauty Salon 😍 Sheena is AWESOME and well experienced. She does all types...

amazing as always, change it up for the season...