Error404 Computers — Local services in Lake Township

Laptop screen cracked. Took to Error 404 to fix. They ordered a screen that did not fit the laptop. When I went to pick up they charged me $35 for opening and looking. Had I been informed of this I would not have had an issue. He points to a sign thats in the corner of the desk. If you don't want people to sign an agreement then point out the sign when items are dropped off. My son needs his laptop for his e-learning due to COVID-19. We are left with a broken laptop and $35 less available to be able to fix his laptop that's a need during these times. I went on their website after all was done and over with and saw this: Due to convid-19 we are no longer able to offer free estimates beyond visual inspection, anything that requires disassembly will now have a $35 inspection fee, the inspection fee will be waived if you decide to have the device fixed. Again I chose to have it fixed but they were not successful and still chose to...

I ordered an enclosure, I call the following day to ask if they had found it, I was told that they had found it and that I would get it by the end of the week. a week and a half I call again, and I was told that they never found it. That's I understand, what I don't understand is why did they assured me that they had found it, then they never bothered to call me to say that they were only playing and had never found it. To me this is not a serious business. I lost two weeks waiting for nothing. They never worked on my order, and I don't think...

Just brought in my laptop and Alex was very nice, explained everything to me in simple terms (I’m terrible with technology) and fixed my computer in a couple of hours. The fee was far reasonable than any big box store. Save your money, time, and distance traveling and give these guys a chance, you won’t...