The Art of Pizza — Restaurant in Lake View Township

I ordered a couple of pizzas and desserts late on a Friday night and, unfortunately, we messed up the order and sent it to the wrong location. My husband went to pick it up and realized right away that it wasn’t there – our mistake 100%.

But when I called the store to explain, the person I spoke to was completely unhelpful. I told him I’d call my husband, figure out what to do, and call back (they still had 40 minutes before closing). Instead, they called me back asking if we were coming to get it because they were about to close. I hadn’t figured out a plan yet, but was going to ask if they could just hold the food in the fridge until the next day, since we had a microwave in our hotel room and could pick it up for lunch.

Instead of helping me out, the guy told me to call Slice (their third-party ordering system) to cancel and get a refund. I thought that was the best option, so I followed his advice.

When I reached out to Slice, they told me they couldn’t refund me because the store hadn’t authorized it. So, I called the store directly, and after the person I spoke to on the phone asked a manager, I was told the employee I spoke to on Friday evening was wrong. Apparently, they never issue refunds once an order has been made. So, thanks to the miscommunication, I’m out almost $60, which included desserts that I assume they just threw back in the fridge to resell and a TIP!

Overall, I’m just really disappointed with how this was handled. The lack of communication and customer service was frustrating, and now I’m out money AND food that could absolutely been eaten. Definitely won’t be ordering...

Deep dish pizza by the slice!! Yes that's right - no more waiting an hour for a table and then an additional 45 minutes for your pizza to come to you.

My boyfriend and I went here and got 2 slices of the Art's Meaty Delight deep dish ($3.95 each) and a piece of french bread ($1.75).

Since it was a Tuesday, their special was a meatball sub for only $3.99!! I was so excited because I love a good meatball sub. I asked the cashier what I should get, a meatball sub or a slice of deep dish. He replied in his naturally monotone voice "well, we're known for our pizza so..." haha I love it. So honest.

All in all, the pizza wasn't piping hot - or even hot. It was just warm.. I would have loved to take it home and pop that sucker in my toaster oven (that I just bought from FB marketplace for only $10! I'm sorry, I'm so excited, what a steal that was) to make it more hot and have a crispier crust. For only $3.95, the quality of meat and sauce was definitely there though. Only complaint was that it wasn't hot but just barely warm.

The garlic bread consisted of butter and garlic powder. Not too much of a fan since I prefer real garlic but the boyfriend had no complaints.

Would definitely come back here for a slice to-go! So...

First things first, pizza by the slice, a concept that has existed since soon after the pizza itself was invented but for some reason not implemented into the deep dish game for years. Art of Pizza does this and it is (as of 11/3/2016) $4.35 for a slice of deep dish, regardless of toppings! They usually have about 5-6 different types of deep dish (which they call stuffed and there is a minor difference but we won't get into that now) as well as all their thin slice stuff. The slice itself is a work of art, probably why they went with the name. The ingredients are quality and it's tasty from top to bottom. A good sign for deep dish is if you don't mind eating the crust, it's a lot of carbs but its tasty and not dry. I plan on returning here for many years to come, it's even the official pizza of my fantasy football league's draft party.

Pro Tip: Red Hot Ranch is only 5 buildings north of here and sometimes I do what I call a "Chicago Special" where I get a hot dog from there and a slice of deep dish from here. RHR has a good dog, it isn't a true Chicago style but...