Cowardin's Jewelers — Local services in Lakeside

I just lost my husband in November after 25 years of marriage. On top of grieving him...my engagement ring is worn and thinning out to the point, I can't wear it because it could break and, I can't take the chance of losing it. I was referred to Cowardin in order to get my ring repaired. I walked in and was IMMEDIATELY greeted by a sales person. When I showed my ring the only thing he wanted me to do was "buy another ring". I explained to him that wasn't an option and this ring HAD to be fixed. He then told me that it was too worn out to be fixed. He said I had prongs missing (I didn't) and other things that weren't true. So...my opinion....they won't help you with anything that has sentimental value....they are only interested in padding their pockets. Because after he turned me away without any consideration to what I was telling him.....I found a small family owned business that IS going to fix my ring. So....I KNOW it was able to be fixed...Cowardin just didn't want to...

Pros: The store has a great selection of jewelry with birthstone options as well. The employees are also friendly and they're taking Covid-19 seriously. Cons: I went for a diamond resetting and asked for a size 5 solitaire band... They told me it would take a week. 2.5 weeks later when it was ready, I went in to pick it up and it was a size 6. I know I wouldn't have said size 6 for the particular finger I want the ring for. Now after 2.5 weeks, I have to wait again while they resize the ring. Which is not ideal because they have to cut down my ring instead of having the right size to begin with.

This is an heirloom diamond and is very special to my family... I originally went to Cowardin's because of their great reviews... now I wish I had looked into other places to get my...

Great service!From the moment we came in to the moment we left, we were treated kindness and respect. The jeweler was very attentive to our needs. My fiancee and I was looking for her ring properly sized. I had purchased it from another company but was highly dissatisfied with them, Sam's Club. Never again. Well, they said they could resize the ring in a week and insure it while it being resized. My fiancee was so happy and impressed that she want to purchase my ring there. So, browse at the selection and I was very impressed. Guess what I found what I wanted. She was on point, she listens to God. You see why I am marrying her. Lol, but seriously, that and her heart. We will back for sure. I recommend...