Love Koehler's! Shopped here more than 20 years when looking for wedding bands when I married the first time. Returned to see about trading my old engagement ring for a wedding band when getting remarried this past spring. They have an exceptional reputation and it's a jeweler you can trust.
Only knowing that I wanted something that was all diamonds, and being shown a few pieces, Lisa finally asked me if I had ever considered estate pieces, and I had not. That was when she pulled out the most amazing, beautiful, all diamond wedding band that I had ever seen. It is a piece that had to fit the 'right' person, as it could not be sized - it sounds cheesy, but it was like Cinderella and her glass slipper! It fit perfectly and I instantly fell in love with it. She and my now husband knew, the minute I tried it on, from my reaction, that it was the ring I wanted. And I get compliments on it all the time.
After an appraisal of my old engagement ring and some negotiating, I was able to trade my ring, as well as get my husband a wedding band.
Additionally, we have returned multiple times as I have now purchased two other pieces of jewelry, have had a watch repaired, and my husband has a piece on layaway for himself. They allow layaway, which is a great option if you cannot purchase something out right.
If you are looking for an exceptional, local jewelry store, Kohler's is it! A family-run business for over 90 years. Everyone on staff at Kohler's is...
   Read moreUsed to be the place to go for either jewelry or repairs, but have now fallen off the wagon. Repairs are slow, expensive, and after waiting more than twice the quoted time, also incomplete. Phone calls are not followed up on or returned. End of an era......âŚ
UPDATE - After I posted my comments above, Lisa Koehler reached out to me personally about what had occurred, and arranged for me to sit with her jeweler while he completed the repair of the bracelet, which has now been competed to my satisfaction. The fact that she took the time to contact me and discuss this problem, and arrange to have me observe the subsequent completion of the repairs speaks volumes about Koehler's Jewelers focus on customer satisfaction and the quality of their work. I have amended my rating of them to...
   Read moreI took my Mikimoto pearl bracelet to Lisa for cleaning and inspection. I was amazed at the difference between the before and after. Lisa Koehler knows her stuff! She is a third generation owner of this seeming small business that is actually not so small. The employees seem like family and always try to help you for the least amount of expenditure. Some of them have been there for over 25 years! They have excellent jewelers who go above and beyond when your jewelry needs repair, and they understand when you have a sentimental piece that needs attention. When I am in the market for a new piece of jewelry, their selection of new and estate items is incomparable for the area. They are also experts in custom work. I am very confident when I purchase...
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