KUB KAO Thai & Beyond "Lansdale PA" — Restaurant in Lansdale

Sasi is the worse! She’s the owner and was our waitress. She never came out refill water but make us wait 15 minutes after we paid without bringing out the receipt and changes. I had to ask her but she only brought out the receipt, no changes. My friend and I was having a deep conversation so I didn’t even realize that I didn’t get my changes back before we left . I put down $10 for tips even though food was not that good. Chicken was plain and portions are ways too small for the price. I went through my receipt few days later and called them to let them know I didn’t get my changes back after I gave the waitress $80 in cash, my bills was $63.23 ( for dine in and take out). The lady on the phone made me repeat the amount like 10 times until I asked her to take a note. Then she told me her manager will call me later. Sasi, the owner called me back ( who I’m pretty sure was the same person I spoke to on the phone earlier) First thing she said “ I remember you, you didn’t give me $80, you gave me $70 so I thought the changes was for tips” I told her no it was $80 I gave her but she kept denying it. Then she switched to say “ oh I did bring the change out, you didn’t see it, you only took the receipt” ???!!! I got really mad at how bad of a lier she was and the audacity of her switching up on her own words in just 5 minutes conversation. I also told her about the food and her response was “ YOU DON’T HAVE ANY RIGHT TO TALK BAD ABOUT OUR FOODS” She also said, I’m the owner what makes you think I would steal your changes? The point here is what makes she think it’s okay to not bring the change back without asking the customer if it was tips or what. What makes she think that the eat in bill was $26 and we would leave over $16 tips? And the worst was how she handled the situation as an owner. It’s unacceptable!!! She said she will make it right by sending me the money back and keep asking “ how much do I own you?” i told her to Zelle my phone number with whatever amount she said she own me in changes but did she do it? Of course not! The experience at this restaurant with its owner is hand down the worst I’ve ever experienced in my whole life. Would never recommend this place to anyone. OVER PRICED AND HORRIBLE SERVICE. OWNER IS THE WORST OUT OF ALL, STOLE YOUR MONEY THEN STRAIGHT UP LIED TO YOUR FACE ABOUT IT. ALSO, MY HUSBAND HAD Diarrhea After eating the take out chicken...

My Reviews must have been removed as Google was slow to update the business name. Anyway, I went here the day they opened. This is the 3rd Thai place on Main Street now. The place looked like it was thrown together as fast as possible. You can still see the pencil lines from lining things up on the wall. The food itself was good. I usually get the green or red curry when trying a new Thai place as they are basic. That said the table we were at was right next to an air freshener. The place smelled like a bathroom basically. It was so strong you couldn't smell the food. If you didn't know, you want to smell the delicious food and not whatever fake smell was coming from the thing plugged into the wall. Restaurant 101 is to smell of all the food. If they fixed this and service a bit better as it also took a while to get us utensils. I'm sure the place will be better. Being the third Thai place though, it will have to be better than this.

Went back again and tried the red curry this time. Curry was pretty darn good. The duck was also good. It also didn't smell like an air freshener which was the biggest negative from the first visit. That being said I will return at some point. If the food stays like this they might get bumped...

My husband and I dined at Kub Kao recently and the experience was delightful. Ambience: The place has a very cozy and authentic Thai ambience and it is evident that attention has been given to the minutest of things while considering the way this place has been designed. Service: The hostess was extremely friendly, polite and helped us with recommendations too. She made sure we were comfortable with the arrangement as well as the food from time to time Food: Being a vegetarian, I am always skeptical about the ingredients of dishes (such as fish sauce, etc) which don't exactly fall under the vegetarian category. The hostess explained to us the ingredients of the dishes and also suggested the Basil Fried Rice considering my dietary restrictions being a vegetarian. It wouldn't be an exaggeration to say that I would visit again and again just for the rice. It was delicious and hot (as I wanted). My husband ordered the Pad Kee Mao (with chicken) and he was one happy lad after having it. The vegetarian dumplings were ones to die for... The cherry on the cake was the Tempura Ice cream which was delicious...