Koffee Korner Cafe — Restaurant in Lansdale

EDIT FOR THE OWNER: This isn’t a fake review, you just predictably missed the part where I proved we were at this establishment. Thanks!

What happened: We came here for the first time, and unfortunately the experience was disappointing. We walked in and were seen, but ignored. We weren’t greeted, so we made our way toward the bar to ask where to sit. The first woman behind the bar pointed and said “right there,” without much explanation. Then someone else mumbled “there’s a booth and a table,” in a rude tone. Whether there’s signs on the door or not, it shouldn’t feel like an inconvenience to ask for guidance or to just be treated decently as a new customer.

My husband had the strawberry waffle that he could not finish because the strawberries were not fresh. I had the Eggs Benedict, which was okay. I also got the free mimosa, but before I was even halfway through my meal, the check was already dropped on the table… no one asked if we were satisfied before giving the check. No one even offered drink refills. When I took the initiative to ask for a second mimosa, I was told only one is included. That would’ve been fine if it had just been communicated upfront. After reading the room, the waitress THEN asked if I wanted anything else… at that point, the check was enough and we were ready to leave.

The service felt inconsistent. Some people were greeted warmly, while others were ignored. We noticed this more than once during our visit. After we finished eating, we sat for about 10 minutes having what felt like a staring competition with our waitress and everyone else working… waiting for someone to take our check, only to be told we had to bring it to the counter ourselves. Again, something that could’ve been explained when the waitress dropped the check without asking if we were ready for it.

What pushed me to leave a review myself was the way the owner responded to my husband’s review. Rather than taking accountability or even just acknowledging our experience, they got defensive and tried to discredit us. Apparently, because my husband said “waiter” instead of “waitress,” they questioned whether we were ever there. For the record, we don’t blast names. But, I could describe every single woman working that day: – Our server was short, tan skin, brown hair in a bun – There was a short white girl, with lighter brown hair in a ponytail – A taller, older, white woman with collarbone tattoos, and heavy makeup – And another taller woman, with tan skin, and big eyelash extensions (the first woman we encountered)

We were absolutely there.

I don’t know why I need to defend our opinion on the parking situation but we stand by it - it wasn’t easy. We circled the block a few times before settling on a parking lot behind the building that stated it was for that shopping plaza only. There was no open street parking close enough, and the one-way signs don’t make it any easier. That is our honest opinion and if it bothers you that much….. move locations.

Also, bringing up “fake political reviews” in the owner’s reply was bizarre and completely uncalled for. No one mentioned politics in our review. If anything, that comment just exposed more about their mindset than anything we wrote.

We’re not the type to bash a place over one small issue, you can even check our other reviews. This was a pattern of bad service, not a one-off. The food was forgettable, the service was cold, and the way feedback was handled was honestly just unprofessional. We...

This was our first time here, and unfortunately, the experience wasn’t great. We walked in and weren’t greeted, so we made our way to the bar top. The woman behind the bar pointed and said “right there,” directing us to a table. Then someone muttered “there’s a booth and a table,” with attitude. God forbid we ask before assuming—especially since there are reviews mentioning people being asked to move for choosing a seat without guidance. Not exactly a welcoming first impression.

The food was mediocre. I ordered the strawberry waffle—strawberries did not taste fresh—and my wife had the Eggs Benedict, which was just okay. She also got the free mimosa, but before she even asked for another, the server dropped the check on our table. When my wife did ask for a second mimosa, the waiter said only one is included. That would’ve been helpful to know upfront.

Throughout our visit, we noticed the staff kindly greeted regular customers but completely ignored others. They also stared at multiple groups of people before finally deciding to give them any sort of direction.

After finishing our meal, we waited about 10 minutes for someone to take our check, only to be told we had to bring it to the counter ourselves.

If your restaurant has different policies or a unique service flow, it would be courteous to explain that to new customers. I’ll accept “okay” food for phenomenal service—but they don’t offer that either. We won’t be back and wouldn’t...

Response to owner: I appreciate your response. Oil is not healthier which is a common misnomer. Unless it's coconut, avocado or olive oil. Canola, sunflower, safflower, rapeseed, etc are called 'industrial seed oils' and they're awful for health (look up how they're made and it'll be clear they're not for human consumption) while real butter has been used for thousands of years and is actually healthy. The other photos are from before your renovations. We've been patrons of your restaurants fort a long time and this was disappointing. I'm sorry for the low rating but I have to be honest. If you eliminate the industrial seed oils, we'll be back! 9/21 update Food tasted fine but I think the quality is very low/cheap. We all had omelettes and asked if they could be cooked in butter instead of oil. They were definitely cooked in oil. My guess is that they're not using real eggs either but some sort of egg mixture with cheap filler. I eat pretty clean and felt absolutely horrible after this meal. The food is cheap and I guess you get what you pay for. Definitely won't return and if you try to eat 'clean' I'd be wary of this place. Original review below: Excellent little breakfast place! Nice menu and pricing is very reasonable. Food was delicious and service was friendly. Looking forward to returning! Great local spot...