Walgreens — Local services in Las Cruces

TLDR: If you come here, you're in for a bad time. Prepare to feel like you're suddenly in an inner-city ghetto. This place is a garbage fire all around. Anyone saying different either is insane or a fake reviewer.

They try to run me off from the pharmacy. No other pharmacy anywhere else that I've lived made me feel like a total A-hole for showing up willing to politely wait for my RX to be filled at their earliest convenience whilst I wait there. This one does, and in rude fashion. Its made clear on every visit that my presence is an unwelcome nuisance.

I come in: "I'm here, they're not, please fill it, please take your time, you look so stressed and overworked, I'll wait." The way they openly loathe me for simply showing up wanting to pick up my medicine so I can function in my life. This overnight pharmacist was solo handling a legion of customers in the drive-through and in the inside of the store. I feel for him, truly, but my empathy has limits. I sincerely despise the management for allowing these conditions to fester. It's a pathetic circumstance here.

My sympathy truly goes out to the clearly disgruntled graveyard-shift pharmacist. I can tell he's a nice man deep down, but this place is dragging him down at a freefall, and he's a bit bitter and rude in delivering the aforementioned 'I don't want to fill your RX, I don't want you here' vibe.

What I don't know is why an educated and skilled individual would work at this nasty place that's so obviously wearing him down. Dude makes me feel regret for coming in to fill a prescription that I need, but anyone can easily tell that it's the store and the management that is failing both him and their customer's.

I've witnessed them allow very unsightly homeless (the kind that yell at invisible people all night out front of the store) to come inside to warm up and walk the isles. Tonight I saw one walk in that I identified as, 'probably-definitely a criminal coming in to steal something,' who barged in, nearly plowed me out of his way, and set off the door alarm ON HIS WAY INSIDE!

Anyway--I am eager to never return here. This place reminds me of inner-Baltimore City, and that's real, real bad. Utter indifference and lack of pride or care.

Again, the night pharmacist clearly has no business here, and has the skillset to find himself anywhere else, probably could be paid better too, but what do I know. This dumpy store is driving the poor guy to the brink where he tries...

Pharmacy Review. I have been in the pharmacy three times in the last week and I've been blown away by the behavior of some pharmacy staff. It is beyond unethical - I'll summarize tonight as one example. Tonight I noticed that the line of cars for the pharmacy was over 10 deep, so I went inside instead. There was a long line inside too, so I had lots of time to see what was going on. The woman taking care of the drive-in window showed absolutely no respect or regard for the patients she is serving in the drive through. These are people in need of their medicines they are not just customers, they are patients!!! She walked away from window for 5 minutes at a time doing next to nothing for long periods - just joking and goofing off, at one point she openly joked about a customer who had just come off the phone (in front of other customers) - laughing from one colleague to the next as she told them same joke about the customer outside to each employee as the inside customers all listened to her laughing at the customer. She then told another customer she was looking for their script... as best I could tell, she simply went out of view for about 5 minutes, got distracted by another persons question and never looked for the script. As best I could tell she never even looked for the damn script (and that was probably after the person had spent 40 minutes in line waiting to get to the window) and the sent the customer away. Other employees appeared nearly as unengaged - often 2-3 of them standing around register looking confused or just chatting. If I thought the long waits were just because they were busy, I would totally understand, but now I can see this is just utter chaos and the long waits outside our a result of lack fo care, respect, or basic service on the inside.

My family and I have worked with this pharmacy for 19 years... never seen anything like this before... no more. I have one more script to get tomorrow, I'm thinking about taking videos of this crew sending them to the local paper... then again, I'm not even sure I should trust the script in my bottles. This place needs an...

Absolutely the worst experience getting my prescriptions filled. All employees there do not know what is going on, they are giving out misinformation and wasted my time. I had to get three perceptions filled, one being a pain medication which I desperately needed; and at first the girl up front told me that they can fill all three and they would be ready at 3:00 pm. I come back at 3:45pm and then they tell me that not only are the prescriptions not ready but that will not have my pain medication (the most important medication) they said that i they cannot fill that prescription due to the ER sending the fax to the Lohman location. On weekends the Lohman Walgreens is closed. Not one single employee at this Walgreens told me that I would have to call the hospital so I can get the Dr to rewrite the prescription to be sent to their location. I have to find out going later at 5 where the individual helping was extremely rude and was not helpful. This employee then told me that the prescriptions are not going to be ready until 6:00pm, she then ended the conversation by saying “ did you needed anything?” Without me even being able to ask a question as why there is such a delay in my medication. I come back at 6:00 just for another unprofessional employee to tell me the prescriptions are not ready until after 7:00pm. In total I have come back 4 times today, and all visits I have been told my medication is not ready. This has been by far the worst interaction with Walgreens pharmacy, and I am left without my pain medication. I am not prescribed pain medication for funzies Walgreens, there are some people out here that are experiencing pain due to medical issues and the only thing Walgreens has to do is fill the prescription, which they have failed to do. I will not be placing any other prescriptions here in the future; the absolute worst experience. I hope no one goes here for their medication because I do not wish this experience on...