Desert Liquidation — Local services in Las Vegas

If 0 stars was an option that’s exactly what they would’ve got. They had a futon set up on display for sell. My boyfriend told them that’s the one we wanted and paid for it. When they brought it out to the truck it was the wrong item. We told them that’s not the one we paid $216.75 for as it was half the size of the one we picked. The employee advised us that the one we picked was a floor model and they couldn’t sell that one. My boyfriend told him fine just refund the money and we’ll go else where. The employee then said he didn’t know how to process refunds back to the card and we would have to wait for the “boss” to show up. Long story short “boss” never showed and they said they would call us when he did. We ended up having to drive back to the store only for the same employee who lied the day before and said he didn’t know how to process a refund to be told to give us our money back. To be honest instead of choosing this store, you’d be better off shopping at a Goodwill. This store’s employees have no integrity and will try to rip you off the first...

The customer service here is unbeatable . Went into The store and found that they had an ultra gear monitor for sale. For a hot deal of 100$ . Went home and found out the monitor was damaged on the screen . Went back and got another that they had same make and model . That too was damaged . Went back for a third time and told them if they had another cause I didn’t want a refund but if they had no other monitors that it was ok . They ensured I left with a great gaming monitor and plugged me In with a Asus Pro art for all the trouble we all went through . The honesty and grace that this was handled with will never be beaten . These guys are straight forward and will never do anything shady . Highly...

First of all, the other reviews that talk about great customer service I believe are fake. I walked in to check this place out. It is an unorganized disastrous mess. Signage all around the place that say Dont do this or Don’t do that. I overheard the employees saying how much the place sucked to work at and they were hoping a particular employee would get fired. As a liquidation store I would expect better pricing. I don’t see this place being...