I definitely will not be returning to this place of business. As a single parent with two kids being black I was discriminated by an associate working there. She made my experience come to a complete halt because she was following me, and pretending to recover some shirts which I seen her do about five times. It doesn’t take that much recovery at that point I realize she was watching me and basically following me around. As soon as I picked up some items that I saw in the middle of the floor which was on sale for two and three dollars she kept looking at me and trying to see what my every move was. I knew she was acting weird because as soon as I walked out the store, she hurry up and walk fast to another section of the store to make it appear like she wasn’t watching me when she really was. I talked to store manager, Miss K, who basically did not care about me as a customer and I told her I want her associate to apologize to me for discriminating against me due to my color and basically saying I was stealing when I was not. This happened recently about a few days ago. The store manager apologized on her behalf, but I wanted the apology to be from the person who actually did the discrimination, and then she refused to give me the associates name talking about it’s classified information. You work at rainbow when people come in to shop at rainbow, are you supposed to tell us what your name is because we will have to talk to you if we need a size or price match we can’t just call yo a lady or some weird stuff like That. That was the worst experience for me and I will no longer be going there. You can tell when you’re being discriminated, because when the Black people started walking in the people started trying to recover more so they can watch what you doing, but when other races started walking in, they were being more relaxed and not really...
Read moreI have always loved this store by Meadows Mall, but my experience today sucks so bad...you can only try on 3 clothes at a time and when you asked them for a size smaller they give you the look.. like they don't wanna do it ...and when they hand you the clothes they tell you to strip the clothes first in a rude tone ... other store let you try on more than 5 so you don't have to keep on putting back your clothes and grab what you want to try on. Its not convenient at all...And they are speaking Spanish in front of costumers...if I want a Spanish speaking saleslady then might as well, I moved to Mexico...please treat...
Read moreCustomers are told they can not try on clothing due to COVID. But you can buy the clothing, take them home, try them on there and if they dont work out, return them within 7 days. Not everyone has time to waste. This location is out of my way so having to come back immediately or lose my money is not worth it. My mom wanted some summer tops and a simple dress. We put it all back and i bought a hair clip only.
If you dont want folks trying on clothing because of a previous pandemic, then adjust your return policy. Its no wonder your stores are empty. People don't have time for the nonsense. Meanwhile, other stores...
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